PaycomSenior Implementation Project Manager
Oct. 2017 - Mar. 2024United StatesPaycom is a full-service human capital management SAaS company that integrates payroll, human resources, and talent management features in order to meet the goals of reducing costs, improving employee engagement, and streamlining business operations. Over the past 6 years, I have implemented and trained over 200 clients across varying industries on how to successfully integrate and maximize usage of the software. ● Designed optimized user experience to automate clients’ workflows by collaborating cross-functionally with internal multidisciplinary team members to facilitate presentations and training to project stakeholders.
● Effectively communicated project roadmap and progress to executive leadership, fostering a collaborative environment that achieved buy-in on adoption initiatives resulting in a 30% increase in employee engagement.
● Acted as a liaison between client software administrators and development team to articulate user feedback and concerns, and advocated for necessary improvements to enhance the overall user experience.