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Work Background
Senior Customer Success Manager
Career Now BrandsSenior Customer Success Manager
Aug. 2024Detroit Metropolitan Area
Account Executive
Career Now BrandsAccount Executive
Feb. 2020 - Oct. 2024Detroit Metropolitan Area
Project Manager
Odyssey Media VenturesProject Manager
Dec. 2018 - Feb. 2020Greater Detroit Area
Sales Enablement Manager
CallFireSales Enablement Manager
Dec. 2017 - Nov. 2018Santa Monica, California
Customer Success Manager
CallFireCustomer Success Manager
Nov. 2016 - Dec. 2017Santa Monica, California
Sales and Operations Consultant
Contract ConsultantSales and Operations Consultant
Apr. 2016 - Nov. 2016San Francisco Bay Area
Sales Associate
KPA LLCSales Associate
Jul. 2015 - Feb. 2016Greater Denver Area• Specialized in selling enterprise SaaS in core markets, and additional solutions to adjacent markets • Worked remotely and also traveled the northwest region of the US • Conducted my own email and phone campaigns to schedule appointments with decision makers • Delivered executive-level presentations via web conference and on-site consulting • Managed 500+ customer accounts while forging new relationships with prospects • Gained Proficiency in SalesForce & plugins to manage my prospects, leads, and opportunities
Sales Development Coordinator
KPA LLCSales Development Coordinator
Jul. 2014 - Jul. 2015Greater Denver Area• Worked closely with account executives, product managers, and marketing to develop and execute business expansion and retention strategies • Excelled in account management, client satisfaction, and retention by maintaining communication and rapport • Consistently generated qualified leads in both existing and adjacent markets using inbound and outbound marketing strategies as well as my own initiatives
Digital Intern
WDET 101.9 FM Detroit Public RadioDigital Intern
Feb. 2013 - Feb. 2013Greater Detroit Area-Assisted in managing web/banner advertising calendar -Was responsible for keeping certain aspects of web content up to date -Assisted in creating blog posts for two programs -Compiled and analyzed metrics relating to email marketing campaign -Created analytical presentation on email marketing campaign and its reach
Marketing and Technology Coordinator
Polk and Associates, PLCMarketing and Technology Coordinator
Nov. 2012 - Jul. 2014Greater Detroit AreaMarketing Experience Developing, planning, implementing, and measuring all aspects of the firm’s digital strategy, including: -Planning, coordinating, and implementing a content marketing strategy across multiple channels -Planning and implementing an email marketing strategy In addition to general strategy insights: -Planning content and email calendars to achieve business goals, balance client development, and drive traffic -Optimizing, organizing, and properly maintaining email lists for specific campaign deployments -Researching and soliciting content for communications in collaboration with internal departments, and coordinating procurement of articles contributed by staff -Developing and producing organizational communications including blog posts, emails, social media, marketing materials, and other vehicles -Capitalizing on opportunities to inform clients of breaking news, events, and enhancements to improve their overall experience -Ensuring adherence to deadlines, brand management guidelines, and best practices for all communications -Analyzing and measuring campaign data for reporting -Coordinating with web developers to ensure all information is accurate and effectively displayed to coincide with branding, business goals, and best practices Additionally... Administrative Experience: During my time at Polk, I have worn many hats, counting stepping in for an administrative assistant while she was on an extended leave. This included acting as a liaison between the firm and our clients, preparing official correspondence, supporting general administrative functions, working on special projects for firm organization, and more.
Project Coordinator
Nationwide Technical & Executive SearchProject Coordinator
Aug. 2012 - Sep. 2012Greater Detroit AreaIn this contract position, my duties included: -Building and maintaining company database -Advising on communicational copy, ie. brochures -Supporting administrative needs
Graphic and Web Designer
Freelance Digital Media DesignerGraphic and Web Designer
May. 2012 - Sep. 2013Greater Detroit Area-Graphic Design -Logo Design -Web Design -Brand Identity
Varsity Head Coach- Field Hockey
Grosse Pointe Public School SystemVarsity Head Coach- Field Hockey
Jul. 2010 - Oct. 2012-In first season as a coach, doubled team wins from the previous season -Fostered three athletes that earned league recognition -Division representative for league scheduling committee

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