AMVESCAP Retirement/Bank of America Director/Client Administration
Jun. 1999 - Feb. 2004Boston, MA and Smithfield, RI • Managed 45 Client Administrators, Accountants and Auditors responsible for 400+ clients • Products: 401(k), 403(b), 401(a), ESOPs, Defined Benefit Plans • Staff hiring, development, terminations, and reduction in force planning • Developed and implemented a mentor program for senior accountants to coach junior and/or new accountants • Vendor management • Successfully managed three platform migrations