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Work Background
GATOCo-Founder
Oct. 2020Nueva York, Estados Unidos
VU SECURITYChief Operations Officer
Apr. 2019 - Jul. 2023Greater Buenos Aires, Argentina
Paramount InternationalSenior Director
Mar. 2018 - Apr. 2020Argentina · HybridOverall Strategy for Americas including US Hispanics
Gaming products developement, implementation and comercialization PLUTO TV localization in LATAM
Digital products improvement, implementation and localization
DespegarSenior Manager Business Operations
Nov. 2011 - Mar. 2018Buenos Aires · HybridReporte directo a COO y Fundador de la empresa
Despegar.com es la 5ta. Agencia de Viajes más grande del
mundo (medida por gross booking en usd 2013) Responsable de la estrategia de Operaciones y Customer Care para todos los países. 2000 personas
Responsable del presupuesto de Operaciones y Customer Care. USD60MM
Foco principal en procesos y organización, con el objetivo de hacer eficiente y escalable el modelo de negocios. Gestión de start ups de productos o modalidades de venta. Responsable de desarrollo del Centro de Servicios Compartidos en Uruguay.
Líder de negocio implementación corporativa ORACLE
AccentureC&HT Risk Management - Continuous improvement Manager - SIX SIGMA CERTIFIED BLACK BELT
Mar. 2011 - Nov. 2011Certified Black Belt
Process reingeneering Manager
Responsible for CHT Quality related programs
Manage annual QA program for Diamond and Foundation Clients
Status & Metrics reporting to senior leadership Monitor financial situation of most important projects and fix issues
Analyze, plan and implement process improvements
Analyze quality, risk, client satisfaction and expectation management metrics and define initiatives to address improvement opportunities
AccentureSr. Specialist (Sr. Consultant)
Nov. 2009 - Nov. 2011Project planning and management including: Location analysis, benefits analysis, business case preparation, scope definition, governance structure, resource planning, executive presentations, time tracking, metrics definition and tracking, scorecard definition and preparation, project closure tasks
Projects:
CFM Help Desk: Redefinition of CFM support to contracts with revenues under 4M USD. Standardization and transition from high cost location to low cost location leveraging self-enabled approach. Currently certifying this project as Black Belt projects with annual benefits in the 1st year of 500K USD. 16 FTEs mobilized as of now
Foundational Services team: Creation of specialized team to support CFM operation. 80 FTEs moved to Buenos Aires-Manila- Bangalore
Mobilization and standardization to Buenos Aires and other ABS locations. 180 FTEs mobilized
IBM, Consulting Financial ServicesOG Proposal Team Lead & Strategy Consultant
Mar. 2006 - Nov. 2007OG Proposal Team Lead & Strategy Consultant RFP Coordinator for complex opportunities Business development with clients top management
Planning, design and tracking for strategy projects
Process redesign
Project Management and supervision
Accenture - Swiss Medical Strategy ProjectConsulting Analyst
Mar. 2005 - Mar. 2006Cost Reduction workstream lead: Improvement diagnosis, processes redesign, follow up, top management information preparation, key performance indicators definition and follow up
Accenture - Molinos de la PlataConsulting Analyst
Jul. 2004 - Mar. 2005SAP functional analyst, PMO role, process redesign
Compass Group Private BankingAsistant
Aug. 2001 - Mar. 2003· Finance support to the business
· Customer relationship
· Balance preparation for each business unit and the holding
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