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Work Background
AnteAGEVice President of Industry Affairs
Oct. 2023Irvine, California, United States · Remote
Alastin Skincare, A Galderma CompanySenior Manager of Physician and Industry Relations
Aug. 2021 - Oct. 2023
PCA SKINSenior Business Development Manager
May. 2019 - Aug. 2021Charlotte, North Carolina• Consistently exceeded sales revenue goals in a million-dollar territory covering North Carolina and South Carolina. • Sold full portfolio of medical grade cosmeceuticals to dermatologists, plastic surgeons, med spas and other aesthetic practices.
• Advised practices on effective marketing strategies, patient recruitment and retention tactics, and approaches to improving clinical outcomes.
• Partnered with practices on identifying and penetrating new markets, improving customer service, and financial planning
• Host educational meetings with doctors and staff on product and protocol training. • Promote multiple product launches, inventory management, contract negotiations, and business consulting.
• Consistently opens new accounts through relationship building, science-based education & product training.
• Awarded Col/Pal prestigious Value Award for representing all core values of the company Feb. 2020
• MVP of the Second Quarter 2020
• Promoted to Senior Business Development Manager June 2020
Urban Skin Solutions IncPractice Administrator
Jan. 2019 - May. 2019Charlotte, North Carolina• Responsible for the clinical operations of the most diverse aesthetic medical practice on the East Coast.
• Reviews all accounts receivables and provide guidance in processing inventory and cost allocations.
• Plans, organizes, and directs all business functions, client care functions, and other clinic center operations.
• Provides timely and accurate financial and operational statistics to the partners regarding productivity, operational performance, staffing, and scheduling. • Assists Marketing Manager with the planning and organization of yearly marketing
• Reviews operational effectiveness emphasizing cost containment without sacrificing efficiency, client satisfaction, innovation or quality of care.
• Monitors key performance metrics to ensure that processes are maximizing patient satisfaction. • Ensures that the spa center is compliant with all state and federal regulatory agencies
• Works closely with insurance contract broker to renew all insurance contracts
Glo Skin BeautySenior Account Manager
Apr. 2015 - Apr. 2018WA, OR, AL• Represented four distinct product lines for the company
• Proactively developed and expanded the client base in my region
• Meet with Physician, Spa Director, Lead Esthetician, or Key Management to plan and evaluate businesses; driving sales, merchandising, scheduling trainings, and business building opportunities
• Partnered with accounts to maximize their training and educational opportunities
• Executed strategic and tactical sales and marketing plans
The PolyclinicLead Clinical Aesthetician/Clinic Manager
Nov. 2008 - Apr. 2015Greater Seattle Area• Transformed minimally productive aesthetic department into one of the clinics most lucrative sub-specialties.
• Grew revenue base from $600 to $80,000 monthly in 3 years and consistently met or exceeded monthly quotas put in place by physicians.
• Increased patient volume by 75%
• Trained RN and aesthetic team on protocols for the IPL and other upcoming laser systems.
• Skilled in EPIC EMR
• Oversaw all compliance of all clinical staff was up to date on licensure and CPR
• Responsibilities included sale negotiation of capital equipment, warranties, pricing of cosmetic procedures, and marketing of new procedures to patient base
• Maintained compliance and knowledge of all local, state, federal guidelines including OSHA, ADA, EOE, FMLA, CLIA, COLA, JCAHO, FACTA, HIPPA , fire safety, universal precautions, MSDS Hazards.
LumenisClinical Trainer
Jun. 2010 - Jan. 2013Santa Clara, CA
NW Facial PlasticsLead Esthetician
May. 2005 - Sep. 2008Kirkland, WA• Responsibilities included: customized facials, gentlemen's, aromatherapy, antioxidant, oxygen, acne, glycolic peels, salicylic peels, microdermabrasion, waxing, brow and eyelash tint, back treatments, make-up application, post procedure cosmetic camouflage. • Skilled at laser hair removal, IPL treatments, laser tattoo removal and Aluma cellulite reduction treatments.
• Developed individualized, therapeutic skin-care programs, recommended products and advised clients regarding a home-care regimen. • Trained and motivated new aestheticians and reception staff in technique and procedures, product knowledge and sales.
PRO ClubLead Medical Esthetician
Aug. 2002 - Apr. 2005Bellevue, WA• Performed medical based facials, microdermabrasion and a variety of chemical peels.
• Skilled at laser hair removal, IPL treatments, laser tattoo removal and Synergy endermologie treatments.
• Creator of treatment explanations, consent forms, and protocols.
• Performed stocking and inventory control.
• Trainer for all new employees on department guidelines and day to day spa decorum
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