Marques Owens - Human Resources Generalist, UFCW

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Work Background

UFCWHuman Resources Generalist

Sep. 2023 - May. 2024Washington, District of Columbia, United StatesSpearheaded full life-cycle recruitment, reducing time-to-hire by 25% through optimized sourcing strategies Refined onboarding workflow, achieving an 87% hire rate for qualified candidates Conducted background checks and administered 300+ confidential employee records, decreasing misconduct incidents and errors by 95% and ensuring regulatory adherence Facilitated staff training and supported HR and Union Administration directors with strategic initiatives

APWUHuman Resources Assistant

Aug. 2023 - Aug. 2023Washington DC-Baltimore AreaEnhanced HR finance procedures, ensuring 100% accuracy and policy conformance Facilitated local mergers, driving a 20% boost in member satisfaction Processed scholarship applications and managed inquiries, elevating program efficiency and customer satisfaction by 20%

SHRMHuman Resources Assistant

Mar. 2023 - Aug. 2023Alexandria, Virginia, United StatesRevamped document management, reducing search times by 10% and ensuring compliance alongside HR leadership Maintained 95% accuracy in processing I-9 verification status changes for 500+ employees

Exela TechnologiesAdministrative Assistant

Oct. 2022 - Jan. 2023Washington DC-Baltimore AreaAttained 95% customer satisfaction by efficiently coordinating communications Prepared financial documents for top-tier clients, PwC and Carlyle Group with 100% reporting accuracy Optimized visitor experience, leading to a 10% increase in employee satisfaction

Offenders Aid and Restoration of Arlington, VATransitional Support Specialist

Jun. 2021 - Aug. 2022United StatesConducted 200+ interviews to analyze outcomes, improving reintegration strategies by 30% Drove 50% increase in participant engagement through community partnerships Trained new staff while optimizing procedures for post-release support Provided data-driven recommendations to enhance program effectiveness

INOVA JUNIPER PROGRAMVolunteer

Nov. 2014 - May. 2018Vienna, Virginia, United StatesImplemented social media strategies and managed event logistics, showcasing strong multitasking abilities. Certified in HIV/AIDS testing and counseling, demonstrating a commitment to professional development.

National Black Justice CoalitionAdministrative Intern

Aug. 2011 - Mar. 2014Washington, District of Columbia, United StatesCoordinated major events, amplifying grassroots outreach and community impact. Initiated process improvements, boosting departmental productivity by 20%. Managed correspondence and data records, reducing errors by 95%.

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