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Work Background
Nutrition WorldFunctional Health Coach, and Trauma-Informed Life Coach
Oct. 2021Chattanooga, Tennessee, United States
Modern Mystic ShopCOO
Jan. 2017 - Jun. 2022Greater Atlanta Area►Direct all aspects of operations including merchandising, buying & sourcing, layout, pricing, sales, finance (A/R and A/P), warehousing and logistics.
►Hold complete budget responsibility while managing 18-member team. ►Collaborate on developing and implementing strategic vision including product development for Modern Mystic Shop branded products.
►Establish HR infrastructure, policies and procedures.
►Recruit, build and train leadership and front-line team members. ►Craft and deliver employee development and leadership training programs.
►Develop strategic partnerships with large retailers including Macy’s and American Eagle.
Visionworks of AmericaGeneral Manager
Jan. 2016 - Dec. 2017►Led six employees and managed operations, budget, equipment and payroll.
►Maximized profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals.
►Engaged regularly with doctor to meet business needs.
►Hired, trained, coached, developed and supported store associates to ensure an outstanding patient/customer experience. ►Sponsored apprentice opticians.
►Handled escalations from customers when necessary, removing obstacles and reaching resolution.
FosuboAccount Director
Jan. 2015 - Dec. 2016East Coast United States►Performed strategic prospecting, marketing, sales, and negotiations for East Coast territory.
►Led initiatives that added more than half of company growth to revenue roster in three months through retail software sales.
►Delivered extensive integration of Salesforce.
►Cultivated relationships with C-level executives and provided strategic advice and consulting on corporate cultures.
Whole Foods MarketAssistant Team Leader
Jan. 2013 - Dec. 2015Atlanta, GA►Implemented strategy providing team support while establishing and measuring KPIs to enhance performance.
►Hired and developed teams while implementing comprehensive sales vision and strategies.
►Applied extensive retail leadership experience to train and mentor team, enabling department to achieve number one in sales in the south region.
Nutrition WorldBrand and Sales Manager
Jan. 2012 - Dec. 2013Chattanooga, Tennessee Area►Managed sales operations and marketing events, increasing market share.
►Served as holistic health consultant, supplement expert, curriculum developer and weight loss counselor.
►Keynote speaker and trainer for several educational events and product launches, significantly increasing YOY revenue among supplemental and professional grade lines. ►Consistently increased revenue through brand management, supplemental counseling expertise, and sales management.
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