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Work Background
Functional Health Coach, and Trauma-Informed Life Coach
Nutrition WorldFunctional Health Coach, and Trauma-Informed Life Coach
Oct. 2021Chattanooga, Tennessee, United States
COO
Modern Mystic ShopCOO
Jan. 2017 - Jun. 2022Greater Atlanta Area►Direct all aspects of operations including merchandising, buying & sourcing, layout, pricing, sales, finance (A/R and A/P), warehousing and logistics. ►Hold complete budget responsibility while managing 18-member team. ►Collaborate on developing and implementing strategic vision including product development for Modern Mystic Shop branded products. ►Establish HR infrastructure, policies and procedures. ►Recruit, build and train leadership and front-line team members. ►Craft and deliver employee development and leadership training programs. ►Develop strategic partnerships with large retailers including Macy’s and American Eagle.
General Manager
Visionworks of AmericaGeneral Manager
Jan. 2016 - Dec. 2017►Led six employees and managed operations, budget, equipment and payroll. ►Maximized profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals. ►Engaged regularly with doctor to meet business needs. ►Hired, trained, coached, developed and supported store associates to ensure an outstanding patient/customer experience. ►Sponsored apprentice opticians. ►Handled escalations from customers when necessary, removing obstacles and reaching resolution.
Account Director
FosuboAccount Director
Jan. 2015 - Dec. 2016East Coast United States►Performed strategic prospecting, marketing, sales, and negotiations for East Coast territory. ►Led initiatives that added more than half of company growth to revenue roster in three months through retail software sales. ►Delivered extensive integration of Salesforce. ►Cultivated relationships with C-level executives and provided strategic advice and consulting on corporate cultures.
Assistant Team Leader
Whole Foods MarketAssistant Team Leader
Jan. 2013 - Dec. 2015Atlanta, GA►Implemented strategy providing team support while establishing and measuring KPIs to enhance performance. ►Hired and developed teams while implementing comprehensive sales vision and strategies. ►Applied extensive retail leadership experience to train and mentor team, enabling department to achieve number one in sales in the south region.
Brand and Sales Manager
Nutrition WorldBrand and Sales Manager
Jan. 2012 - Dec. 2013Chattanooga, Tennessee Area►Managed sales operations and marketing events, increasing market share. ►Served as holistic health consultant, supplement expert, curriculum developer and weight loss counselor. ►Keynote speaker and trainer for several educational events and product launches, significantly increasing YOY revenue among supplemental and professional grade lines. ►Consistently increased revenue through brand management, supplemental counseling expertise, and sales management.
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