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Network Power<100 people
Roles
🧨100%
Consulting
Geos
🇱🇰100%
Sri Lanka
Work Background
DeloitteBusiness Analyst 2
Sep. 2023São Paulo, Brazil• Managed the effective execution of the core processes of a project or portfolio of projects between USD 5M to USD 10M (dependent upon portfolio)
• Managed a portfolio of 16 IT projects focused on the FSI (Financial Services Industry) and Insurance industries
• Liaise between departments and clients to organize strategy discussion
• Coolaborted with a cross-section team to map and improve the client’s operations
• Worked closely with senior consultants to perform market research
• Used innovative problem-solving and critical thinking approaches to proactively solve a broad range of problems across initiatives
DeloitteBusiness Analyst
Oct. 2022 - Mar. 2024• Collaborated with clients to understand their business objectives and challenges, conducting comprehensive needs assessments.
• Utilized data analysis tools and methodologies to extract, clean, and analyze large datasets, identifying key insights and trends.
• Worked closely with cross-functional teams to design and implement innovative solutions and process improvements.
• Assisted in the development of strategic business plans, financial models, and market research to support clients in making informed decisions.
• Conducted cost-benefit analysis and ROI assessments for proposed projects, enabling clients to prioritize investments effectively.
• Prepared and delivered clear and concise reports and presentations to clients, summarizing findings, recommendations, and action plans.
• Participated in internal and external stakeholder meetings, contributing expertise and insights to drive project success.
Allied BrasilPMO Specialist
Jan. 2022 - Jun. 2022São Paulo, Brazil
Allied BrasilPMO Trainee
Jan. 2021 - Apr. 2022São Paulo, Brazil• Coordinated the implementation of the first international branch, raising over 30 million dollars in sales in the first quarter
• Proactively managed risk and issues, and mitigation efforts as appropriate
• Advised and presented dashboards to upper management about projects and their updates • Worked with multi-disciplinary teams to meet deadlines and implement new projects
• Aided the strategic financial planning area by creating Business Plans to see the impact of the projects
• Coordinated a 100 million USD project portfolio with several projects in the areas of distribution, expansion, and digital retail
• Integrated agile methodology (SCRUM) with every cross-team and every project • Developed risk analysis of each project and their respective KPIs • Standardized processes focusing on improving time and resources
Fênix Escola BilíngueBilingual Teacher
Jan. 2019 - Jan. 2020• In charge of teaching 10 and 11 year-older kids different school subjects in a relaxed but effective way
• Implemented the first Gamification reward system in the program, which increased students’ performance and their English level.
Wizard by PearsonEnglish Teacher
Aug. 2018 - Jan. 2020Guaratinguetá Area, BrazilImproved by 20% students’ English skills in one semester by redesigning new activities as well as providing more vocabulary and more grammar
-Freelance Translator
Aug. 2018 - Sep. 2019• In charge of translating deals from Bitcoin buyers and suppliers
• Accustomed to the major terms of a Bitcoin transactions and their influence
General MotorsAssociate Project Manager
Apr. 2018 - Jan. 2021• Conducted in-depth data analysis of customer feedback, surveys, and market research to identify key trends and areas for improvement.
• Created comprehensive customer journey maps to understand touchpoints and interactions at every stage of the customer lifecycle.
• Implemented strategies for collecting customer feedback through surveys, focus groups, and social media monitoring.
• Collaborated cross-functionally to address root causes of customer issues, resulting in significant improvements in customer satisfaction.
• Defined and tracked key performance indicators (KPIs) to measure the effectiveness of customer experience initiatives and report findings to management.
• Stayed up-to-date with industry trends, customer preferences, and emerging technologies to adapt strategies accordingly.
• Presented insights and recommendations to internal stakeholders, enabling data-driven decision-making.
• Collaborated with various teams to streamline processes, enhance customer interactions, and ensure a consistent and exceptional customer experience.
Maxion Structural ComponentsIntern
Mar. 2017 - Mar. 2018Cruzeiro Area, Brazil
Cultivar IdiomasEnglish Teacher
Mar. 2016 - Dec. 2017- Teach basic English to small groups of students.
- Focus on conversational English and work on students' pronunciation.
El Camino CollegeMathematics Tutor
Jan. 2011 - Dec. 2013Torrance CA- Enhanced students’ understanding by finding new ways to explain certain concepts and problems.
- Clarified questions students had at their given level at the school.
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