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Work Background
Omi JewelrySales / Customer Servive
Oct. 2019Providing professional jewelry and watches sales expertise
Making daily over the phone and store sales
Providing expertise in online marketing
Omi JewelrySales Director
Oct. 2019United States · On-site
Sales Leadership: Successfully managed and motivated sales teams of up to 20 members, fostering a collaborative and high-performance culture that consistently delivered exceptional sales results. Implemented sales training programs to improve product knowledge and sales techniques.
Business Development: Identified new business opportunities and developed strategic partnerships to expand market reach and increase sales. Leveraged networking skills to build relationships with key stakeholders, including suppliers, designers, and influential industry professionals.
Sales Strategy: Developed and executed effective sales strategies to drive revenue growth and increase market share. Analyzed market trends, customer preferences, and competitor activities to identify opportunities for growth and develop targeted sales plans.
Customer Service Excellence: Ensured an exceptional customer experience through personalized service, product recommendations, and problem resolution. Built long-term relationships with clients and maintained a high level of customer satisfaction, resulting in repeat business and referrals.
• Inventory Management: Oversaw inventory control processes, including procurement, pricing, and merchandising.
Conducted regular stock analysis to optimize inventory levels and ensure product availability to meet customer demands.
Performance Analysis and Reporting: Monitored sales performance and analyzed data to identify areas of improvement and implement corrective actions. Prepared regular sales reports and dashboards for senior management, providing insights into sales trends, KPIs, and revenue projections.
Budgeting and Forecasting: Developed and managed sales budgets, forecasting revenue targets, and expenses.
Implemented cost-effective strategies to maximize profitability while maintaining high-quality standards.
Self-employedImmigration Consultant
May. 2019 - Oct. 2019Preparing Immigration Applications
Providing consultancy in Immigration Court Proceedings
Assisting Immigration Lawyers in Asylum Cases
Greenpoint Insurance BrokerageSales Manager, Insurance Broker
Jan. 2015 - May. 2019Brooklyn, New York• Used lead generating methods to identify customers and made an average 60 cold calls daily
• Developed tool to track personal sales, deals in progress and finished contracts
• Increased annual sales by 60% and established more than 30 accounts
• Retained 150 existing client accounts and recommended merchandise
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Citibank PolandSales Executive
Mar. 2005 - Jan. 2008Warsaw, Masovian District, Poland• Delivered informational sales presentations to potential investors to build symbiotic client relationships
• Analyzed applicant's financial status, credit and property evaluation to determine feasibility of granting loans
• Educated customers on the variety of loan products and available credit options • Provided expert financial advice on mortgages, educational and personal loans
• Assisted senior‐level credit officers with complex loan applications
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