Omi JewelrySales Director
Oct. 2019United States · On-site
Sales Leadership: Successfully managed and motivated sales teams of up to 20 members, fostering a collaborative and high-performance culture that consistently delivered exceptional sales results. Implemented sales training programs to improve product knowledge and sales techniques.
Business Development: Identified new business opportunities and developed strategic partnerships to expand market reach and increase sales. Leveraged networking skills to build relationships with key stakeholders, including suppliers, designers, and influential industry professionals.
Sales Strategy: Developed and executed effective sales strategies to drive revenue growth and increase market share. Analyzed market trends, customer preferences, and competitor activities to identify opportunities for growth and develop targeted sales plans.
Customer Service Excellence: Ensured an exceptional customer experience through personalized service, product recommendations, and problem resolution. Built long-term relationships with clients and maintained a high level of customer satisfaction, resulting in repeat business and referrals.
• Inventory Management: Oversaw inventory control processes, including procurement, pricing, and merchandising.
Conducted regular stock analysis to optimize inventory levels and ensure product availability to meet customer demands.
Performance Analysis and Reporting: Monitored sales performance and analyzed data to identify areas of improvement and implement corrective actions. Prepared regular sales reports and dashboards for senior management, providing insights into sales trends, KPIs, and revenue projections.
Budgeting and Forecasting: Developed and managed sales budgets, forecasting revenue targets, and expenses.
Implemented cost-effective strategies to maximize profitability while maintaining high-quality standards.