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Network Power<100 people
Roles
🧨100%
Consulting
💰50%
Investor & VC
💸50%
Marketing
Geos
🇿🇦100%
South Africa
Work Background
CHUNGDAHM LearningTalent Manager/Staff Trainer
Feb. 2019 - Feb. 2021South Korea, SeoulTeach, train and facilitate students to ensure retention of existing student numbers. Oversee all aspects of recruiting, interviewing, and onboarding new staff, performing extensive observation and performance appraisals of existing staff, and recommending opportunities for coaching, further development, and training across multiple sectors. Facilitate level testing for prospective students. Aiding and assisting the Branch Manager, when necessary. Key Accomplishments:
• Promoted in less than one year tenure to ahead of average promotion cycle. Recruited and onboarded 2 new staff within the first 3 months in the role resulting in a 20% increase in productivity. Developed & implemented a comprehensive staff training program to clarify, advise and enable 7 new employees during the onboarding and probationary processes.
• Led weekly workshops and onboarding coaching sessions to accelerate the success of 6 new staff members within 9 months of joining the company through effective modeling, critiques, and presentations.
• Directed regular performance evaluations across multiple sectors, leading to an improved retention rate of 15%.
• Facilitated and created content with expanded duties and responsibilities including leading weekly research, compilation, and creation of informative plans, training materials, and content collateral.
Pagoda AcademyH.O.D / Research & Development / Lecturer
Dec. 2015 - Dec. 2018Seoul, South KoreaCareer Highlight:
• Co-hosted Pagoda x Afreeca TV - "TOEIC Speaking Show" and pitched, researched developed unique content in-house. Key Achievements:
• Achieved 131% revenue growth in just two months by expanding student numbers, opening new classes, and implementing effective marketing strategies resulting in a significant increase in brand awareness, overall profitability, and the opening of 11 new classes. • Designed and presented over 15 advanced literature-based course materials over the span of 3 years, created and designed marketing and advertising collateral for each course.
• Developed, researched, and presented 4 weekly IELTS lectures, enhancing the learning experience for 40-50 students each month by providing in-depth instruction on conversational skills, grammar, pronunciation, and note-taking techniques, resulting in significant improvements in their language proficiency as well as a 50% passing rate improvement on IELTS exams.
• Conducted 40 hours of interviews and skill assessments while administering level tests for an average of 120 new students every week.
• Collaborated with cross-cultural team members to tailor content and maximize value-add for all stakeholders and facilitated weekly coaching, training, and development workshops for approximately 100-150 students, positively impacting student engagement and learning outcomes.
Urban AvantgardeEvents Executive
Dec. 2013 - Mar. 2014Cape Town Area, South AfricaOversaw coordination with clients, vendors, suppliers, photographers, and members of the press to ensure successful event setup and execution at a boutique luxury event management agency. • Supervised a 15-member team during the event’s progress; trained 3 new employees within 2 weeks leading to the event.
• Interviewed clients to determine scope, budgets, and timelines; identified opportunities for improvement resulting in 30% enhanced efficiency in processes/services.
• Managed event logistics, travel arrangements & onboarding to ensure the successful execution of luxury events. Key Accomplishments:
✪ Oversaw large scale events for The Italian Consulate in South Africa as well as prestige private events for high profile clientele in Cape Town.
✪ Maintained full responsibility and accountability for travel arrangements, meeting coordination, expense reporting, presentation development, projects, assignments, and on-boarding and training of new hires. Additional Duties:
• Managed and distributed incoming calls to the sales team
• Managed database and archive and retrieval
• Maintained Internal Communications memo management and distribution
• Managed Administrative Tasks; Ad hoc Projects and Assignments
• Assisted with copywriting and proofreading
Associated Media Publishing (Marie Claire SA)Contributing Writer (Online & Print)
Sep. 2013 - Dec. 2013Cape TownGenerated creative ideas, performed extensive research, and drafted, edited, and revised a high volume of fashion, beauty, current events, and hard news articles for publication in various outlets. Played a key role in ensuring strong ongoing reader engagement through social media interaction and addressing user comments. Key Accomplishments:
✪ Handpicked by Senior leaders to collaborate with management in regard to press queries, and development of communications and public relations strategies.
• Generated over 50 articles with a 95% accuracy rate, elevating readership engagement by 79%.
• Secured exclusive interviews with 10+ renowned fashion designers & models, increasing brand awareness by 30%.
• Crafted and published reviews on diverse topics including jewelry & hotels, resulting in a 25% escalation in website traffic. Additional Duties:
•Produce professional, newsworthy articles, and pitch emails.
•Produce fashion and beauty stories for online and print publication •Reformat PR documents into entertaining easy-to-read content. •Compile story ideas, research, and leads for upcoming articles.
•Coordinate and assist the graphics design team with various media assets including photos, infographics, and visuals
•Brainstorm angles that are newsworthy for senior journalists to expand and research for upcoming articles
•Be up-to-date on international travel, beauty, technology current events
•Assist with reader comments and interaction
•Assist with press queries, communications, and PR.
•Assist with general office duties
Dossier MagazineFreelance Writer and International Correspondent
Oct. 2012South AfricaProvided extensive and thorough press coverage during Seoul Fashion Week, Spring/Summer Collections, conducting numerous interviews and writing articles to inform and engage readers. Key Accomplishments:
• Selected as a member of the international press to receive exclusive front-row access to the most high-profile event shows.
SID MagazineContributing Writer
Dec. 2011London• Research, draft, edit and revise fashion and beauty articles and news stories for digital and print publication
• Regularly compile and submit story ideas for upcoming pieces, ensuring current knowledge on international travel, fashion and beauty trends, technology, and current events
• Regularly interviewing and covering high-profile figures and rising stars within the fashion and beauty industry.
Chungnam Office of EducationNative English Teacher
Oct. 2011 - Oct. 2012South KoreaTaught English classes and developed and implemented extracurricular activities, and developed engaging lesson plans and teaching materials, ensuring compliance with organisational standards. Key Accomplishments:
• Created and assisted with numerous activities and initiatives to enhance learning, including contests and camps.
• Proactively restructured conversational classes to enhance the English skills of Korean teachers and student parents.
VisaTeam Lead: Visual Merchandising
May. 2010 - Jul. 2010Port Elizabeth• Facilitated relationships between outlets & merchants during FIFA World Cup, leading to increased goodwill by 35%.
• Directed up to 20 merchandising employees to maintain company standards while developing interior displays aligned with corporate objectives.
• Ensured no competitive branding across locations while conceptualizing and planning aesthetically pleasing visuals that boosted overall revenue by 25%.
• Orchestrated delivery and merchandising schedule of Visual displays for 20+ storefronts in strategic shopping complexes, resulting in a 67% increase in sales.
Estee Lauder CompaniesAssociate Make Up Artist at M.A.C Cosmetics
Sep. 2009 - May. 2010Port ElizabethMaintained excellent communication skills and demonstrated expertise in makeup application. Contributing to team goals in terms of service, sales, and company objectives. Provide customer service, handle administrative tasks, and assist with inventory management and merchandising. Acted as a proactive brand ambassador able to adapt and adjust to working in a fast-paced environment. Key Achievements:
-Demonstrated exceptional customer service skills resulting in a 20% increase in customer retention rates.
-Contributed to team goals, achieving a 30% increase in sales revenue by implementing upselling strategies and providing personalized recommendations to clients.
-Utilized CRM data to develop a customer loyalty program, resulting in a 25% increase in repeat business and customer referrals. Additional duties included but not limited to:
- Training and mentoring junior makeup artists, ensuring they deliver consistent, excellent service and adhere to company policies and procedures. - Coordinating, assisting, and executing in-store events and product launches, utilizing CRM to develop customer loyalty programs and increase sales. - Analyzing sales and customer data to develop strategies to improve performance, including upselling and educating clients on new product launches as well as M.A.C consciousness programs & philosophies. - Managing cash loss prevention procedures and ensuring compliance with established security policies. - Collaborate with other departments to maintain merchandising, display, and counter hygiene standards and adhere to corporate visual presentation guidelines. - Demonstrate effective communication skills and well-executed and expedient makeup application. - Assist with stock control and office administrative assistance activities i.e. customer requests, processing of parcels, fax, email, telephone, and front-of-house duties. - Compiling information on transfers and RTV's.
Eastern Cape Fashion WeekEvent, Production and Backstage Manager
Sep. 2009 - Oct. 2009Port Elizabeth Area, South AfricaContract management level position involving coordination with clients, vendors, suppliers, photographers, and members of the press to ensure successful event campaign, setup, and execution. • Organized and supervised 6 events with 40 models, resulting in successful campaigns & increased media coverage.
• Directed voice-over recordings and managed backstage operations for the fashion week rehearsals, buyers' day event, and show week, amplifying brand visibility by 45%.
• Collaborated with marketing/PR colleagues to plan & promote special events across social calendars, boosting sponsorships by 67%. Key Accomplishments:
✪ Successfully managed all aspects of the inaugural Eastern Cape Fashion Week (currently Mandela Bay Fashion Week) in 2009, proving the viability of the Eastern Cape region to host its own annual fashion week.
✪ Youngest person to lead a Fashion Week event coordination.
✪ Hired to replace original organizers in mid-prep, managing a cross-functional staff of 50, and exceeding all expectations by ensuring a successful production and national coverage in less than two weeks.
NMMU Glam SquadFounder, Chairperson & Head Trainer / Facilitator
Jan. 2008 - Nov. 2008Port Elizabeth Area, South AfricaTrain and facilitate weekly member development workshops Conceptualise Runway Choreography Facilitate Rehearsals Clothing Requisition & Selection Acquisition, Selection & Compilation of Show Soundtrack Secure sponsorships Draft Press Releases & Create opportunities For Media Coverage & Publicity Liaise with Print & Electronic Media contacts Designed & created the tickets & posters Create Script MC at the events
Dumisa CommunicationsCommunications Assistant
Nov. 2007 - Dec. 2007Port Elizabeth Metropolitan AreaInternship in a Governmental (Municipal) office during the GV 2008 campaign. Key achievements:
-Managed over 200 calls and assisted with venue bookings, resulting in a 95% successful booking rate.
-Organized and compiled comprehensive databases for report backs, resulting in a 75% reduction in reporting time.
-Assisted with constructing information packs and correspondence, resulting in a 90% accuracy rate and increased efficiency. Additional Duties included but not limited to:
• Professionally liaising with members of the public
• Fielding in and outward-bound calls • Making Venue Bookings • Creating and Compiling Databases for Report backs • Conducting Telephonic follow-ups • Liaising with Ward Counselors • Data capturing, typing Memos, correspondence, etc
IKHWEZI INCProject Manager: PR, Production and Event Operations
Feb. 2007Port Elizabeth Area, South AfricaPlay a key role in the coordination and production management of major events, including the inaugural Eastern Cape Fashion Week in 2009, with additional duties including providing voice-over and backstage management. • Successfully managed all aspects of the inaugural Eastern Cape Fashion Week in 2009, proving the viability of the Eastern Cape region to host its own annual fashion week and becoming the youngest person to lead a Fashion Week event coordination.
• Coordinated & managed the production of major fashion and pageantry-related events, as well as numerous Vodacom, NMMU, Damelin, and CANSA events resulting in the successful execution of event objectives.
• Supervised onsite team during 20+ fashion-related events to ensure smooth execution and tear down; successfully managed cross-functional teams of 50+ staff, replacing original organizers in mid-prep and exceeding all expectations by ensuring a successful production and national coverage in less than two weeks.
• Collaborated with vendors, venue managers, and stakeholders to facilitate logistical operations for 50+ meetings, achieving a 10% under-budget projection and boosting sponsorships by 67% by planning and promoting special events across social calendars.
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