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Work Background
Leadership & Team Development Consultant | Core Energy Coach | L&D Consultant
Sharon Wilson LLCLeadership & Team Development Consultant | Core Energy Coach | L&D Consultant
Aug. 2023Tampa, Florida, United StatesContract consulting opportunities: * Leadership and Team Development Consulting & Facilitation * Leadership 1:1 and Group Coaching (Energy Leadership Development Program, DISC) * Team Strategic Planning Facilitation (Innovative & Immersive - WorldCafe, S.O.A.R.) * Learning Experience Design & Development (ILT / VILT / Blended) * Learning Event Design, Planning & Coordination (Courses / Workshops / Conference / Retreat)
Senior Manager, Learning and Organizational Development
ESD (Environmental Systems Design, Inc.)Senior Manager, Learning and Organizational Development
Feb. 2022 - Jul. 2023Chicago, Illinois, United StatesResponsible for: Organizational Development and Learning Strategy in partnership with Managing Director of HR; Learning Management System Administration & Partnership with OpenSesame; Instructional Design, Course Development, and Training Facilitation for Interpersonal and Leadership Skill Development; New Employee Orientation and 90 Day Onboarding; Leader Coaching; Support Talent Management Strategy, Succession Planning and Performance Management Process as HR Business Partner Designed a multi-year integrated Learning Strategy, with $150,000 budget, upon completion of an organizational needs assessment to enhance the learning culture leveraging innovative coaching tool, peer network, skill development coursework with “on the job” component, mentorship program and social platform. Led the "Optimizing Employee Experience" initiative, designing firm-wide survey and applying World Cafe model to focus groups to gather data to assess the organizational needs within the firm. Application led to improvements in the performance management process, design and delivery of employee and leader development programs to address key skill development needs, and partnership with technical experts to improve technical skill development program and scale 'on the job' training evaluation. Redesigned New Employee Onboarding Program increasing new employee satisfaction to 96%, included partnering with key stakeholders to update 40+ live and e-learning modules with key stakeholders, creating an aligned 90 Day Onboarding Toolkit for Supervisors & New Employees and updating 60-day Ambassador Program to include new schedule, resources, and support. Enhanced usage and ROI of LMS by partnering with: Open Sesame to launch fresh e-learning integration, internal technical stakeholders to archive and refresh content and build pilot for scaling “on-the-job” skill development tracking, and e-learning vendors to consolidate contracts.
Learning & Leadership Development Manager
AccentureLearning & Leadership Development Manager
Jun. 2021 - Feb. 2022United States11/21-2/22: Learning Lead for Customer Function Learning Team 7/21-2/22: Work+Learn Fusion Workstream Team Member: Assist in defining work+learn fusion within Accenture, co-create resources to educate learning professionals, and assist learning teams to integrate work + learn opportunities in their learner experiences. 7/21-2/22; PA/Skills Workstream Team Member: Define ways to align Performance Achievement & Skills Development/Tracking within Accenture. 5/21-2/22: Lead Trainer and ID support for Digital Heart Smart (EI) Train the Trainer; Global Facilitator for Digital Heart Smart (EI) Program; Global Facilitator for Leader as Coach Program 7/21-11/21: Member of the One Accenture Core Skills Team: Agile Scrum Team Member for Strategy & Consulting Core Skills and 360 Value Meter teams. Focus on design, development, and facilitation of core skill learning and resources.
Learning & Leadership Development Associate Manager
AccentureLearning & Leadership Development Associate Manager
Aug. 2019 - May. 2021Chicago, IllinoisCo-lead the SAP Global Learning Team which is responsible for creating, managing and delivering over 3,000 internal and vendor learning assets to an audience of 50,000 practitioners. Agile Product Owner for SAP Global Learning Team of 13 members; responsible for identifying strategic priorities and coaching team to success across learning development, program management, and delivery Improve team processes, operations, and efficiency and discover collaboration/alignment opportunities across Accenture global learning teams in order to deliver 100+ sessions across 18 courses with 2,000+ learner completions annually Collaborate with team to develop resources to improve the faculty and learner experience including: Faculty Resource Center, New Joiner Roadmap, Online Course Schedule, SAP Learning Portal, and Learner Newsletter Identify/propose learning solutions to meet the scalable need in the context of the SAP Business Group audience of 50,000 Practitioners Collaborate and strategize with senior global business leaders to identify priorities and audience throughout, design learning experiences for ever changing technical skills training needs, and manage training targets and delivery Manage the overall program learning plan and strategy, 1MM budget, $16MM vendor contract, and priority activities each fiscal year Engage in +1 activities: Peer Coach, Digital HeartSmart Facilitator, Leader as Coach Facilitator, Global Technology Learning Strategy Agile Team Member, Strengthening Digital Presence HS Intern Facilitator, Immersion Neuroscience Pilot Team Member
Learning Delivery:  Session Planner (Contractor)
AccentureLearning Delivery: Session Planner (Contractor)
Nov. 2016 - Aug. 2019St. Charles, ILCollaborate with senior executives to deliver high-quality innovative learning solutions for Technology Consultants. Manage deployment of multiple Accenture Senior Leadership global training courses while maintaining $2.1 million tuition budgets; tasks range from sourcing venues through to execution and evaluation. Facilitate World Cafe for Accenture Learning Delivery team members to collect feedback and ideas to inform the next fiscal year's strategic plan for senior leadership. Key Skills: Client Relationship Management, Project Management, Learning Event Planning, and Learning Experience Consultation.
Founding Partner & Learning Experience Designer & Facilitator
Breaking My Boundaries LLCFounding Partner & Learning Experience Designer & Facilitator
Apr. 2016 - Sep. 2019Designed, developed, and co-facilitated one-day transformational women's empowerment conference designed to allow women to identify, debunk, and reframe limiting beliefs. Incorporated reflection, collaboration, transformational large group experiences, and inspirational art to connect and empower women for the purpose of revealing their potential through interactive guided learning.
Learning and Development Consultant
The CARA Group, Inc.Learning and Development Consultant
Nov. 2015 - Nov. 2016Instructional Designer and Project Manager Redesign and development of three 3-4 credit hour experiential online Healthcare Science courses on Canvas LMS. Design and develop courses that adhered to strict guidelines for aligning learning objectives to course results, provide rich student centered experience through creative interactive assignments and evaluation. Project required collaboration with multiple SMEs to develop course outlines, define objectives, develop course map and hours, create design documents, and gather content to build each lesson plan. Creativity a must in order to create an interactive online experience in a short timeframe and with a limited budget. Courses built in Canvas LMS. Instructional Designer and Project Manager Designed and developed 60 ILT hours in 6 months for New Agent (1 & 2), New Team Leader, and New Territory Manager Development Programs; course topics included Sales Process Tools & Techniques, Overcoming Sales Resistance, Recruitment & Retention, Team Leadership, Coaching, and Professionalism. Met original due dates utilizing coaching and project management skills to address significant changes in content, overlapping course content development, condensed design and development schedules, and multiple SME perspectives. Consulted with multiple subject matter experts (SMEs) to conduct needs analyses, interview for content creation, and tailor training content to specific Agent needs and requirements. Researched previous workshop content, activities, and source documents to update and repurpose for new sales organization methodology, sales process, technology platform, and qualifications.
Organizational Learning Consultant
Advocate Health CareOrganizational Learning Consultant
Jun. 2014 - Nov. 2015Downers Grove, IllinoisResponsible for designing and implementing highly effective learning activities to support leadership development of associates and leaders. Provide expertise to support strategic system and site learning and organizational development engagements that includes assessments, training, and change management projects. Key projects include: Designed and facilitated Senior Executive Team retreat days on strategic planning (S.O.A.R.), team effectiveness, developing and delivering persuasive presentations, and executive presence Created Integrated Redesign & Change Management Guide & Toolkit (46 individual resources). Designed and facilitated the TTT for HR and system leadership Developed an ADDIE-based Organizational Development toolkit, trained Org Learning Consultants on purpose and functionality for use with internal executive clients across the 13 hospital system Designed and implemented new centralized Organizational Learning Department needs assessment intake process and methodology, based on Lean Six Sigma A4. Served as Team Lead & SME Leadership Development Facilitator: Crucial Conversations, Journey to Great Leadership, Leadership Essentials topic areas: Feedback, Coaching, Team Management, Manager vs. Leader
Managing Director of Institutional Compliance & Curriculum
Elgin Community CollegeManaging Director of Institutional Compliance & Curriculum
Jun. 2011 - Jun. 2014Elgin, ILLed the Teaching, Learning, and Student Development Operations department, overseeing student learning outcomes assessment, program assessment, curriculum development, and student and academic systems. Evaluated and refined department processes, along with key stakeholder input, to increase functionality and efficiencies, cross-disciplinary collaboration, and meaningful data outputs. Passionate about utilizing coaching, organizational development, and leadership skills to create opportunities for change and improvement in processes, interactions, and systems within the department and as needed, across the institution. Served our faculty in my key areas of responsibility and in an advisory role on a variety of committees: Alliance for College Readiness, Strategic Planning, Curriculum Committee, Student Learning Outcomes Assessment Committee, Global Infusion Studies, Budget Council, and Student Success - Career Coalitions Taskforce.
Learning Experience Consultant & Designer / Facilitator / Empowerment Coach
ALIGN Training & CoachingLearning Experience Consultant & Designer / Facilitator / Empowerment Coach
Feb. 2010 - Apr. 2023Professional Coaching Coach 1:1 clients in the areas of parenting in the blended family, overall wellbeing, and career development & transition, through blended coaching programs. Leadership & Team Development Designed and facilitated a 3-month program for senior utility leaders "Raising Your Vibration" to improve customer service leadership and team management. Included: Energy Leadership Index Assessment, debrief, and blended coaching program. Designed and facilitated a 6-month leadership development program for a small technology company that included: needs assessment, DISC Assessment & group debrief, followed by bi-weekly sessions: Maximizing Productivity, Raising Your Vibration, Leadership vs. Management, Leading Virtual Teams, Improving Digital Presence, and Making Uncomfortable Conversations Comfortable. Strategy / Planning & Design S.O.A.R. Strategy Workshops: 4-6 hour interactive strategy sessions conducted for a variety of audiences/industries such as nonprofits building multi-year strategy and large restaurant chain facing adversity during pandemic. Included a variety of activities & planning in four areas: Strengths, Opportunities, Aspirations, and Results. Personal Empowerment Crazy Blessed Weekend Retreat: Incorporated community, learning, art, reflection, awareness, and goal planning all in one weekend. "Bring Joy To Your Door" Subscription Service: Co-founded an inspirational quarterly themed gift service with aligned online masterclass to showcase women entrepreneurs and their handmade products while bringing joy and empowerment to women during the pandemic. Live Your Vision Empowerment Workshops Workshop sessions for teens and women that includes reflection activity, inspirational board development, and group share to empower action and results.
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