Waterlily & Co.Co-Founder | Director
Apr. 2014 - Dec. 2022Milton Keynes, United KingdomI co-founded Waterlily & Co, an organisation that is dedicated to the positive transformation of individuals, families, and organisations. Primarily, we aim to transform the way social workers engage with children, young people and adults, by providing innovative skills days and corporate workshops. Roles included (but not limited to): • Increased Revenue by expanding product offerings and forging high-impact partnerships with local authorities, universities, and the DfE. • Operational Excellence by aligning operating models, streamlining UI/UX, and automating processes (on-boarding, training). • Data-Driven Decisions through market research and deploying lean strategies for outsourcing. • Agile Project Management for multi-site assessment centers, ensuring seamless collaboration across teams. • Strong Client Relationships built with internal and external stakeholders, including local authorities, universities, and practice educators. • Continuous Improvement implemented through KANBAN frameworks, ensuring high service quality and adherence to SLAs. • Resource Optimisation through budget control, demand forecasting, and resource allocation. • Compliance Champion overseeing design and implementation of new compliance processes and policies. • Leadership & Development by coaching and mentoring actors and assessors to build organisational capabilities.