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Work Background
Banyan Hills TechnologiesIoT Specialist
Mar. 2024Atanta, GAProvided leadership as a specialist in analyzing, developing, and deploying solutions to enhance the functionality and security of multi-platform device applications. Improve monitoring and scanning processes and system performance, incorporate advanced communication technologies like MQTT, and implement robust security measures such as mutual certificate authentication (mTLS). My role involves analyzing and resolving bugs, optimizing performance, and addressing Java memory issues in the Key Performance Indicator (KPI) analysis engine. Through these efforts, I am able to contribute to delivering stable, efficient, and secure solutions that meet client needs and drive technological advancements. ● Analyze and Implement Solutions for defects in a multi-platform device application, ensuring enhanced functionality and user experience.
● Process Enhancement by improving monitoring and scanning processes for client devices and the devices they monitor, increasing system reliability and efficiency. ● Technology Integration by incorporating MQTT communication technology to accelerate data and control access between the enterprise service and managed devices, enhancing overall performance.
● Network Security Enhancement by implementing mutual certificate authentication (mTLS), ensuring secure communication between devices and services.
● System Analysis and Fixes for numerous issues in the device application, contributing to a more stable and robust product.
● Performance Optimization by improving client application performance and system issues in the Key Performance Indicator (KPI) analysis engine, improving system performance and reliability.
UnitedHealth GroupEnterprise Architect – Optum RX Workers Compensation
Jan. 2016 - Oct. 2023Duluth, Georgia, United StatesProvide technical leadership and project oversight for complex initiatives by establishing an architecture vision aligned with corporate business strategy. Manage architectural projects, including DevOps automation, rules engine automation, and POC testing. Development of technology standards and reusable architecture to increase productivity and structure across the enterprise. Design, plan, manage, and assess systems for potential weaknesses. Serve as liaison between business owners, infrastructure, and application teams, ensuring alignment with corporate goals. Apply depth of knowledge and expertise to all aspects of technology strategy and solutions. ● Reduced operational, transactional, and support costs by consolidating four claims processing platforms into one efficient system. Reduced overhead costs by 67%.
● Dramatically improved release management deployment times and collectively saved 2 FTE per year by implementing DevOps automation solutions across 200 applications.
● Implemented a full-stack automated monitoring system with Dynatrace to monitor end-to-end applications and associated infrastructure systems.
● Generated $800K annual cost savings by using an off-the-shelf product (MoveIt) instead of a more expensive Optum (ECG) service while maintaining Optum's high-security standards.
● Managed Infrastructure and Software audits to identify and solve areas of cost savings or incorrect charges, resulting in substantial year-over-year savings in cost reductions and inaccurate charges.
● Spearheaded security efforts for security review and auditing for internal and external security issues and remediation of vulnerabilities.
● Led Multiple Digital Transformation Efforts and System Reviews to identify gaps and consolidate and modernize legacy platforms integrated into prior acquisitions.
● Completed Business Process Reviews to identify transformation efforts for product and platform improvements.
Healthcare SolutionsSoftware Architect
Jan. 2014 - Dec. 2016Duluth, Georgia, United StatesDeveloped and enhanced architecture to meet business needs creating a secure, scalable, high-performance enterprise solutions. Designed and implemented custom monitoring solutions to identify critical production issues. Partnered with stakeholders to stay focused on shared technology and company goals. Collaborated with the infrastructure team to create application infrastructure designs. Provided technical guidance and mentoring to the IT team, fostering growth and development; provided training for developers and partner business teams. ● Led ScriptNet and TruNet migration initiatives, providing new lines of business, revenue, and functionality. ● Project lead and designer on DevOps modernization project utilizing proven emerging technologies. ● Achieved significant time savings from development to deployment; reduced deployment errors by 2 per week and increased consistency in deployment. ● Lead designer and maintainer for pharmacy pricing engine critical for processing and pricing all pharmacy claims. ● Investigated and recommended the use of new and emerging technologies to improve business systems and technology infrastructure. ● Repeatedly recognized with Bravo Awards for technical acumen and team leadership skills. ● Modernized the SDLC lifecycle to bring in automation and improved repository technology. ● Partnered with multiple teams to design and deliver successful technology and process solutions on various projects.
Healthcare SolutionsSenior Software Engineer / Pharmacy Technical Leader
Jan. 2011 - Dec. 2014Duluth, Georgia, United StatesHired for technical and leadership skills to redesign claims processing system and paper bill processes to sustainable and flexible platforms. Served as a specialized engineer for Core Java development, solving technical issues and developing code for the required functionality. Partnered with product management, business analysts, and other stakeholders to determine feature specifications and requirements. Selected to serve as interim pharmacy team manager, leading and directing 9 employees to achieve goals. ● Increased client processing capacity for claims processing, facilitating business growth and additional revenue. Positioned platform for a move to a new claims processing network, providing increased flexibility. ● Created paper bill process, adding new lines of business, increasing reliability, resilience, and opening doors for new revenue streams. Provided crossover to convert claims to POS transactions. ● Collaborated with business analyst teams to create technical designs, project plans, and estimations and assist in business decisions. ● Performed hands-on performance and memory analysis on multiple Java applications for performance improvements in many areas.
McKessonSenior Software Engineer / Technical Team Lead
Jan. 2008 - Dec. 2011Atlanta, Georgia, United StatesResponsible for the most critical components of the hospital patient tracking system. Delivered high-quality code by creating unit tests. Optimized application performance, uptime, and scalability and guaranteed quality assurance standards via thoughtful coding and design. ● Recovered failing hospital patient tracking system, leading domestic and global teams to merge code lines following the failed split. ● Fostered team culture conducive to innovation, high productivity, and high quality. ● Led a mixed team of 12 onshore and 15 offshore developers for special-purpose projects. ● Provided coordination and collaboration between multiple stakeholders to convey information and remove obstacles. ● Provided hands-on technical work for issue expertise and training for fellow IT personnel. ● Received many recognition rewards to recognize the value and excellence provided.
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