Huey Le

Founding Director @SuccessEngine Pty Ltd

Hi everyone! My name is Huey and I am a passionate and results-driven Fractional Customer Success Leader with over a decade of experience in Customer Success. I most recently built and led the Customer Success team at Zoom in achieving a customer retention rate of 99% and an average customer renewal rate of 105% across Australia, India, Japan, Korea, Philippines, and Singapore. I’m here to help if you need someone to review your existing Customer Success strategy, build your function from scratch as a Fractional leader or provide your team with a tailored coaching.

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Service Pitch

Fractional Customer Success and Experience Leadership for growing B2B SaaS companies

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