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Work Background
Swissport
Ticket Agent Sales
Apr. 2008
Zürich Area, Switzerland
Swiss International Air Lines
Cargo Agent
Jun. 2007 - Mar. 2008
Zürich Area, Switzerland
- Disposition of Trucks leaving Zurich - Corespondence with Truckingcompanies - Contakt with Coordinator A319/320/321fleat for offloads of containers if necesary - Keeping deadline for disposition - Order new Trucks or cancel the once not needed
Swiss International Air Lines
Cost Controller
Apr. 2006 - May. 2007
- Check invoices from outstation and handling agent - Correspondence with outstation - Contact mit Stationmanagers to clearify
Swiss International Air Lines
Agency Support / Travelclub
Nov. 2005 - Feb. 2006
Zürich Area, Switzerland
- Credit miles and do awardbookings - Flightinformation and correspondence - quit this job, as Travelclub got integrated into Miles and More
Mindpearl
Sales Trainer / Helpesk
Aug. 2005 - Oct. 2005
Cape Town Area, South Africa
- Training Employees as our Call Center was getting outsourced - Helping Employees with questions
Swiss International Air Lines
Reservation Agent
Oct. 2002 - Jul. 2005
Zürich Area, Switzerland
- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question
Mindpearl
Reservation Agent
Oct. 2001 - Aug. 2002
Cape Town Area, South Africa
- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question
Mindpearl
Reservation Agent
Aug. 2000 - Aug. 2001
Brisbane, Australia
- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question
Swissair
Reservation Agent
Apr. 1996 - Jul. 2000
Zürich Area, Switzerland
- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question
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