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Work Background
Ticket Agent Sales
SwissportTicket Agent Sales
Apr. 2008Zürich Area, Switzerland
Cargo Agent
Swiss International Air LinesCargo Agent
Jun. 2007 - Mar. 2008Zürich Area, Switzerland- Disposition of Trucks leaving Zurich - Corespondence with Truckingcompanies - Contakt with Coordinator A319/320/321fleat for offloads of containers if necesary - Keeping deadline for disposition - Order new Trucks or cancel the once not needed
Cost Controller
Swiss International Air LinesCost Controller
Apr. 2006 - May. 2007- Check invoices from outstation and handling agent - Correspondence with outstation - Contact mit Stationmanagers to clearify
Agency Support / Travelclub
Swiss International Air LinesAgency Support / Travelclub
Nov. 2005 - Feb. 2006Zürich Area, Switzerland- Credit miles and do awardbookings - Flightinformation and correspondence - quit this job, as Travelclub got integrated into Miles and More
Sales Trainer / Helpesk
MindpearlSales Trainer / Helpesk
Aug. 2005 - Oct. 2005Cape Town Area, South Africa- Training Employees as our Call Center was getting outsourced - Helping Employees with questions
Reservation Agent
Swiss International Air LinesReservation Agent
Oct. 2002 - Jul. 2005Zürich Area, Switzerland- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question
Reservation Agent
MindpearlReservation Agent
Oct. 2001 - Aug. 2002Cape Town Area, South Africa- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question
Reservation Agent
MindpearlReservation Agent
Aug. 2000 - Aug. 2001Brisbane, Australia- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question
Reservation Agent
Swissair Reservation Agent
Apr. 1996 - Jul. 2000Zürich Area, Switzerland- Answering calls and inform and help passengers - Inform passengers about irregularities - Teamleader for employees question

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