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Work Background
Founder
HumanCopyFounder
Jan. 2024Empowering small and med-size businesses with Copywriting, Strategic planning, Biz Dev, and UI/UX optimization.
Sr. Product Manager, Data Engineering
AtlassianSr. Product Manager, Data Engineering
Aug. 2021 - Jan. 2024RemoteStrategic thinker with a penchant for creative writing, I bring structure to the chaos of data with effective change management designed for humans. Skilled communicator with entrepreneurial mindset and can-do attitude, able to see problems through a business lens and tailor messaging accordingly. • Monthly Engineering Gazette editor; Data Engineering Communication lead; author on Medium – Data at Atlassian. • Remote team leadership in a cross-functional diverse landscape to promote alignment, practitioner productivity, and cost savings. • Roadmap prioritization and continuous delivery within scope, on time and on budget. • Strategic partner for IT, Data Science, Marketing Analytics, Design, Finance, Customer care, HR, Sales, etc to create and execute on OKRs, Goals, and key metrics. • Customer Satisfaction survey lead for GTM Data Engineering.
Product Manager | Global Enterprise tools
Rodan + FieldsProduct Manager | Global Enterprise tools
Nov. 2020 - Aug. 2021San Francisco, California, United StatesEmpowered Rodan + Fields’ independent skincare Consultants with digital tools to grow their life-changing businesses. Delivered CRM redesign and enhanced capabilities.
Product Manager | Global B2B eCommerce
Levi Strauss & Co.Product Manager | Global B2B eCommerce
Feb. 2018 - Aug. 2020San FranciscoLed a Wholesale B2B platform operating in 27 countries and 20 languages. As a lead, delivered the B2B platform in the USA, B2B Global Prebook capability (Excellence awards 2018 winner), Visual assortment feature, Asia Pacific B2B platform. Implemented and optimized cross-functional processes as a part of the global continuous enhancement delivery. • Increased team efficiency and output, knowledge transfer, business, and product documentation • Optimized sprint planning, release management, test cycles, product launches • Onboarded external and internal users of all levels through presentations, product demos, training videos, and user manuals • Increased cost savings through the implementation of various APIs and Third-party solution integrations • Increased CSAT scores globally through content optimization and localization
B2B Web Coordinator
Levi Strauss & Co.B2B Web Coordinator
Sep. 2016 - Jan. 2018San FranciscoHighlights/Skills: SAP Hybris Commerce Suite (CMS, Product, Backoffice, HAC), SAP ERP, MS Office Suite, MailChimp, Basecamp, SharePoint, JIRA/Confluence, Service Now, Content / Email Marketing.
Product Site Merchandiser
YDesign GroupProduct Site Merchandiser
Mar. 2015 - May. 2016Walnut Creek, CABuilt product and collection pages, marketing campaigns and promotions. Delivered EDI, Single cart rollout, SEO overhaul. Supported Content/branding optimization. • Established successful partnerships with domestic and international vendors • Identified and shared opportunities for enhancements across the organization • Performed quality assurance and content management system testing • Provided technical support to internal and external teams
Web Content Manager
FreelanceWeb Content Manager
Jul. 2013 - Mar. 2015RemotePerformed online ad content rating for quality, accuracy, and effectiveness. Built documentation and reference materials for the knowledge library.
eCommerce Bookseller
Half Price BookseCommerce Bookseller
Dec. 2009 - Apr. 2014Concord, CAImplemented online product listing standards for California and Arizona districts. Optimized shipping operations resulting in significant cost savings and double-digit growth.
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