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Work Background
Intuitio LabsManaging Partner of Ventures
Dec. 2023Leading initiatives to enhance the likelihood of success for startup founders and the Accelerators and VC firms that support them. Mistakes are important but not the same ones repeatedly. 80% of technology startups are the same and many founders are distracted solving solved problems, due to lack of experience, rather than focusing on the 20% that sets their startup apart. Our decades worth of experience have allowed us to develop solutions that avoid known reasons for failure in startups.
FansubChief Executive Officer
Mar. 2021 - Oct. 2023Co-founder of SaaS platform that empowers creators and organizers with enterprise tools to grow and monetize their fanbase more efficiently via data insights, custom push notifications, and the latest in event management technology. Fansub is a member of ACT Tulsa's Startup Accelerator program in its inaugural cohort. Our company improved its organizational structure, internal processes, business acumen and product as a result of ACT Tulsa's curriculum.
fieldXperienceVice President of Business Operations
Oct. 2019 - Dec. 2021Joined fieldXperience as the first hire to lead the initiative to take the co-founders’ business plan and wire frames from concept to MVP and to assemble and manage a lean operations team to execute the go-to-market plan. ▪ Report directly to co-founders. Collaborate to strategize and execute against organizational goals – pro forma, cash flow & budget, technology development, organizational structure, organizational culture and execution. ▪ Partner with CPO and development team. Collaborate on technical strategy, design, execution, QA and staging to production sign-off.
▪ Direct report for five business units to manage operational strategy and execution against enterprise goals. Sales, Technology, Learning & Development, Marketing and Customer Success. ▪ Serve as Product Owner for ongoing development. Draft SOWs and acceptance criteria, approval of designs and estimates, manage sprint reviews, testing, QA and responsible for the delivery of new feature training to company.
▪ Served as Product Owner to launch MVP and MVP 1.5. Managed wireframe to production, procured development team, managed sprint reviews, testing, QA and final approval. Also served as engineer to demo platform for initial sales and investor meetings.
Bluechip Athletic SolutionsVice President of Operations
Sep. 2017 - Oct. 2019Greater Atlanta AreaMerger between SpeedTracs and Bluechip Athletic Solutions Promoted to lead a newly formed division to achieve vital growth KPIs over a 36-month outlook. Primarily focused on organizations interested in the recruitment of high school students ages 13-18 with a $25K+ CAC or LCV. Managed full sales cycle from prospecting, presenting, demonstrating ROI aspects of the Bluechip platform, negotiation, contracting to implementation. Managed operations from onboard to contract completion. Promoted and presented at industry trade shows and conventions. Division comprised operations in 20 states from Florida to Alaska, a team of federal consultants, outbound call center and alliance partners. ▪ Spearheaded daily sales and operations that drive quarterly and annual results. Develop sales strategy, forecast and sales plan to affect a $5M+ pipeline to close $1.3M in calendar year 2019. Under my direction my team executed post sales deliverables such as mobile app download rate, mobile app opt-in rate, CTR, event coordination and event execution with over 93% customer survey satisfaction which increased customer opt-in and engagement ROI by 400%. Managed P&L statement and sales forecast for weekly reporting to CEO and President. ▪ Led enterprise system redesign and implementation to manage millions of transactions and thousands of customers. Brought workflow management inhouse with our proprietary software – Recruiting Radar. ▪ Managed successful operations change management post-merger – Managed assembly of merged teams to streamline new processes for the company. ▪ Wireless Technology Forum’s Top Innovators Award, February 2018 Atlanta, Georgia.
SpeedTracsDirector Of Operations
Sep. 2016 - Sep. 2017Greater Atlanta AreaDirected sales and operations with employees and contractors in 15 states and assisted CEO in the merger with Bluechip Athletic Solutions. Responsible for P&L statements, forecasting, and weekly reporting to CEO. ▪ Directed daily sales and operations. Led all sales execution from prospect to implementation. Sales division consisted of 2 FTEs and closed $2.2M over 2 years. Led the execution of all post-sales operations from onboard to contract completion. ▪ Merged 2 organizations. Conducted customer-facing due diligence via onsite visits with BAS’s CEO and sales and support team. Based on the onsite diligence, assisted CEO in the draft of the proposal to our Board to approve funding for the acquisition. Led change management and consolidation projects to eliminate duplicity and inspire collaboration between the two firms. ▪ Instituted a proactive operations mindset based on the 4 Disciplines of Execution principles. Direct report for three senior managers who had responsibility for training, implementation, business development, contract deliverables and quality assurance for their team. The 4D principles served as our foundation for program and project management and execution. ▪ Built professional, confidence-inspiring partnerships. Managed partnership with CACI and Think Systems. Served as the company point of contact and SME on all client-facing sales and operations.
SpeedTracsDirector of Program Managment
Aug. 2014 - Sep. 2016Greater Atlanta AreaLed project management for V 1.0 Mobile App Release and go-to-market strategy. Drafted statement of work and wire frames to instruct the development team. Managed timing of sprints, testing, quality assurance, implementation, installation and support tickets. This app release led to three new revenue streams – SaaS subscriptions, Sponsorships naming rights and Lead Generation through opt-ins. ▪ Introduced & implemented first mobile app-enabled recruiting event to the Army National Guard. Managed each phase of the program - configure, price, quote, close to implementation, execution and contract close.
▪ Managed all national sponsorships and marketing, with responsibility for strengthening relationships with major customers, partners and vendors such as CACI, Army National Guard, MaxPreps, Rogers Athletics, CSA PrepStar, A. Bright Idea. ▪ State Sales Representative. Responsible for sales in 26 states and territories. Led sales presentations, managed full sales cycle from prospect to implementation, served as the account manager after close to foster relationship to a renewal. Closed $300K+ in sales annually. ▪ Cultivated relationships with Army National Guard State Marketing Directors which led to revenue growth via creating a new revenue stream. Previously only had national relationships with the National Guard Bureau and this allowed us to sell our solution direct to state marketing offices which have shorter sales cycles.
SpeedTracsProduct Manager
Jun. 2013 - Aug. 2014Greater Atlanta AreaRealized gains in each product under management via quality improvement, customer surveys, delivery assurance, and the development of marketing material and training guides. ▪ Drove customer satisfaction improvements via customer experience surveys and site visits; success led to promotion to manage key customers and partnership accounts.
SpeedTracsTraining Manager
Aug. 2011 - Jun. 2013Greater Atlanta AreaResponsible for training all new sales employees on company products, hardware and software. ▪ Reported directly to National Training Director, executing onboard training for new sales reps and field technicians. ▪ Worked with industry consultants to enhance brand recognition and revenue growth.
SpeedTracsField Technician
Jan. 2011 - Aug. 2011Greater Atlanta AreaOnboard hardware and software products for new customers including, conducting live training webinars, face-to-face site visits and managing customer service tickets.
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