Rita Cordeiro - Program manager, Amazon

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Work Background

AmazonProgram and People Manager

Jan. 2023Prague, Czechia · HybridSuccessfully delivering complex, large-scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams. Ensuring alignment with business requirements and facilitate implementation from multiple perspectives - people, process, policy, and technology. Collaborating closely with technical teams, oversee the effective design, development, testing, and launch of scalable solutions that address customer needs while upholding company’s high controllership standards. Ensuring consistent and efficient execution of projects and operations within Amazon's governance and methodology frameworks, delivering optimal, high-quality, and scalable solutions. Effective communication of project progression to stakeholder’s at all organizational levels is paramount. Identifying and mitigating potential risks and obstacles is a priority, achieved through close collaboration with business partners, key stakeholders, and team members, with contingency plans always in place. Continuously enhancing FinOps effectiveness through a relentless pursuit of continuous improvement opportunities is integral to my approach. Additionally, supervising and mentoring a diverse fleet specialist team, fostering an inclusive, collaborative, and high-performing work environment. Conducting performance evaluations, providing constructive feedback, and developing tailored training programs are key aspects to enhance team skills and facilitate career growth.

AmazonLogistics Coordinator

Nov. 2021 - Dec. 2022Prague, Czechia · HybridEffectively managed disruptions, overseen project development, and led process improvement initiatives, all backed by advanced data analysis and performance metrics report. By adeptly managed and mitigated fleet disruptions, ensured minimal impact on delivery timelines and maintained high levels of customer satisfaction. Additionally, governance in the successful launch of multiple projects has significantly enhanced the efficiency and scalability of operations. Through the implementation of process improvement initiatives, achieved substantial cost savings and efficiency gains within the logistics department. Furthermore, developed comprehensive data analysis frameworks, empowering more informed decision-making and strategic planning initiatives.

AccentureAssistant Project Manager

Jan. 2020 - Oct. 2021Prague, Czechia · HybridPlayed a pivotal role in spearheading process improvement initiatives and ensuring the delivery of high-quality projects. Set encompassed quality supervision and auditing, coupled with extensive customer service experience (CX), to guarantee client satisfaction, complemented by robust data analysis skills and SAP expertise. A proactive approach and unwavering dedication to excellence contributed to the successful execution of projects and the attainment of key business objectives, achieved significant cost savings and efficiency gains.

BluepharmaAssistant Operations Manager

Jul. 2018 - Oct. 2019Coimbra, Portugal · On-siteSignificantly contributed to project launch, development, and management, while spearheading process improvement initiatives to bolster operational efficiency. Effectively oversaw the initiation and execution of numerous operational projects, leading to notable enhancements in efficiency and effectiveness across diverse departments. Successfully implemented process improvement measures, yielding substantial cost savings and productivity enhancements within the organization. Engineered streamlined data-analysis processes, resulting in heightened data accuracy and enhanced accessibility for decision-makers.

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