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Work Background
Confidential ( Stealth Mode )Director of IT and EDI
Aug. 2019Dallas-Fort Worth MetroplexAs a forward-thinking Director of Cloud-Based Computing in the Consumer Packaged Goods (CPG) sector, I have had the privilege of spearheading transformative initiatives that redefine technological landscapes and drive operational excellence. 🌐 Cloud-Based Solutions Leadership:
In my role as Director, I have been instrumental in steering our organization towards cloud-centric strategies, harnessing the power of innovative technologies to enhance scalability, agility, and performance. I led the successful implementation of cloud infrastructure, SaaS applications, and PaaS platforms, ensuring our technology stack aligns seamlessly with business objectives. 🚀 CPG Industry:
I have strategically applied cloud solutions to address industry-specific challenges. From supply chain optimization to demand forecasting, my initiatives have consistently delivered tangible results that positively impact our bottom line. 🔗 EDI:
I have taken over the SPS Commerce and Celigo EDI team, optimizing data exchange and communication across our ecosystem. This integration has not only streamlined our operations but has also positioned us as an industry leader in leveraging cutting-edge technologies. 📑 Contract Management and Negotiation:
I have successfully negotiated and managed contracts with key technology vendors, ensuring cost-effectiveness and aligning vendor relationships with our strategic goals. This approach has resulted in substantial cost savings and strengthened partnerships. 👥 Leadership Excellence:
Leading a dynamic team of professionals, I have cultivated a culture of innovation, collaboration, and continuous improvement. My leadership style emphasizes mentorship and talent development, empowering team members to excel and contribute to the overall success of our technology initiatives. 🌐 Strategic Vision:
With a keen eye on the future, I have played a pivotal role in shaping our organization's technology roadmap.
MonkediaIT Manager
Dec. 2017 - Aug. 2019Irving, TexasManage day to day IT operations while being responsible for client facing and in-house social media analytics/reporting and all in-house IT admin and operations duties.
Opus-3Director of IT
Dec. 2013 - Dec. 2017Dallas/Fort Worth AreaExcel in many roles, including enterprise architect & sales consultant, project manager & director of operations, and business development professional that included working with marketing and sales teams to deliver relevant content designed to increase sales and enhance market placement within the industry. Key Accomplishments: Strengthen support team to enhance customer service, increasing customer satisfaction and return business.
Managed and supervised the implementation and engineering teams to deliver solutions to customers. Oversee successful SSAE 16 Type 3 recertification for previous two years.
LegacyTexasSenior IT Consultant
Jan. 2005 - Dec. 2006Richardson, TXProvided project management services and contributed to the entire upgrade of their Citrix environment, company wide. Introduced new technology developed to increase user density per server, extremely reducing expenses annually. Implemented a new and enhanced desktop experience for all users. Increased security in the user environment to mitigate risks of data breach.
Sprocket NetworksFounder
Oct. 2004 - Dec. 2013Dallas/Fort Worth AreaExcel in many roles including acquiring complementary companies, molding superior support and sales staff. Working with marketing and sales teams to deliver relevant content designed to increase sales and enhance market placement within the industry. Create and run all Digital Marketing company wide. Cultivated a significant increase in company's revenue by more than 50% each consecutive year since 2005. Expanded company from one data center in Dallas to seven sites worldwide. Key Accomplishments: Strengthen support team to enhance customer service, increasing customer satisfaction and return business.
Established all Digital Marketing and ran all campaigns company wide.
Increased customer retention 10x by implementing new policies for customer support divisions. Managed and supervised the implementation and engineering teams to deliver solutions to customers. Sold to Opus-3 Data Center with all employees retained in the acquisition.
ExperianSenior Consultant
Jan. 2004 - Dec. 2006Allen, TXOrganized and directed a team that contributed to creating the first Citrix farm for the company.
Successfully accomplished no code off-shore mandate.
Delivered on-time and under budget. Completed a development environment for same no code off-shore mandate.
InfinetSenior Systems Administrator
Jan. 2004 - Nov. 2004Addison, TXInitiated and completed a new Citrix environment to move customers and clients to a better and more reliable system, including an upgrade to the website and email servers. Managed and monitored daily operations of all servers.
Performed as the system administrator for customer Citrix, e-mail, and issue resolutions. Collaborated with sales personnel as a sales engineer.
ConcentraSenior Systems Administrator
Jan. 2000 - Dec. 2003Citrix and Windows Senior Engineer.
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