Jan. 2013 - Jan. 2020Rio de Janeiro Area, Brazil- Development of strategies for continuity of services, developing disaster recovery procedures and infrastructure policies
- support team leader
- Conducting budgets and investments in order to support the IT structure in operation in accordance with department requests
- Solutions Architect in Cloud Environments (AWS)
-Automate operational processes as needed, with accuracy and in compliance with security requirements
- Building CI/CD pipelines
World masterSupport Analyst
Mar. 2012 - Jan. 2013Rio de JaneiroInstall, configure, and administer Windows server farm
Administering active directory working with domain DHCP, DNS and TS servers
Performed data backups and disaster recovery operations
Troubleshooting customer infrastructure issues
Ensured network security by developing network access and performing evaluations.
Removed broken or outdated hardware and replaced with new parts to achieve the desired level of performance.
Intch is a Professional Networking App for the Future of Work