ShadowRockSalesforce Business Analyst and admin
Jul. 2022 - Mar. 2024RemoteAt Shadowrock I am part of the delivery team. I work alongside a Salesforce Architect implementing solutions for our clients at Shadowrock. -I customize and configured Salesforce to meet the client's specific needs, including creating custom objects, fields, page layouts, and validation rules.
- Develop workflows to automate business processes and reduce manual effort.
- Manage user access and security, including assigning profiles, roles, and permissions.
- Migrate data from multiple sources into Salesforce and performed data clean-up to ensure data accuracy.
- Troubleshoot Ad-Hoc technical issues and provided support to end-users.
-Managed Migrations using Copado.
-Customize User Experience.