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Work Background
ComunixUX Designer
Jun. 2024 - Feb. 2025Guarulhos, São Paulo, Brazil• Conducted continuous interface research and reviews to ensure compliance with product policies and Brazilian labor laws.
• Designed and refactored user interfaces for new system modules, ensuring project specifications were met within project deadlines.
• Collaborated closely with developers for rapid and accurate system implementation, maintaining constant communication with stakeholders.
Igor Jales - Product DesignerProduct Designer
Mar. 2023
NTT DATA Europe & LatamUX Designer
Dec. 2022 - Feb. 2023São Paulo, São Paulo, BrazilAllocated to AB InBev, a major multinational brewing company known for producing popular beer brands like Budweiser and Corona, headquartered in Belgium. I worked on a platform registering all applications and AB InBev services worldwide.
Scheduled online meetings with employees from India, Belgium, Netherlands, Canada, Brazil, among other countries where AB InBev has branches, and asked users in order to collect and reinforce compliant internal data documentation.
Discussed corrections and brainstormed ideias for evolving the platform with project leader. Responsibilities:
• Ask users from India, Belgium, the Netherlands, Canada, Brazil and other countries where the company has branches; either by voice, video, email or chat message;
• Collect data and reinforce its proper documentation;
• Gather and discuss feedback and insights with the project leader to enhance the company's global and region-specific internal service and application documentation standards.
NTT DATA Europe & LatamUX Designer
Sep. 2022 - Nov. 2022São Paulo, São Paulo, BrazilRemotely allocated to a project for Unilever PLC, a British multinational consumer packaged goods company. Project: NTT Data proposed a platform concept to Unilever, addressing a unique need for brand-influencer partnerships. Upon joining the ongoing project, I quickly familiarised myself with its organisation, file structures, component layout, and testing protocols. Ultimately, our testing revealed that the project wouldn’t achieve Unilever's goals, leading to discontinue it. Despite this outcome, our pivot provided valuable data and insights, guiding us toward a more efficient allocation of resources. Responsibilities: • Review assets, component layouts, structures and prototype interactions;
• Create and adjust testing prototypes using the application’s own design, aided by the previously established Unilever brand design and guidelines.
• Discuss, organise and contribute to the UI library and Design System evolution.
• Run prototype iterations for usability and impression tests with users from the real target audience.
NTT DATA Europe & LatamUX Designer
Feb. 2021 - Aug. 2022São Paulo, BrazilAllocated to Banco Banco Itaú Unibanco, a leading Brazilian financial institution, ranks among the largest banks in Latin America. Throughout my tenure at NTT DATA within the extensive team at Itaú Unibanco, I worked on diverse projects, notably contributing to a Real Estate long-term project and various short-term initiatives. Short-term projects: Always initiated with a comprehensive understanding of project details, aligning user journeys with company design principles. The subsequent work varied, adapting to the project's state: reviews, iterations, or prototypes. Projects focused on critical processes such as "Enrolling credit cards in direct debit on the retail customer's Super App,” “Requesting a new card on the Super App,” and “Requesting a new corporate card on the bank manager system.” Long-term projects:
New (2020–) Workflow for Real Estate Financing – capitalising on the thriving Brazilian real estate market, the bank invested significantly in streamlining their process for document uploads, screening, image data extraction and OCR, and contract formalisation. Collaborating closely with developers, we successfully restructured the application review stage, introducing an efficient and user-friendly module. Responsibilities: • Develop user flows, wireframes, detailed visual mock-ups, and prototypes.
• Instil, advocate, and apply methodologies for discovering user insights and real use cases.
• Foster knowledge sharing.
• Collaborate with cross-functional teams: product managers, developers, testers, and designers.
• Engage in Design Critiques with the NTT DATA design chapter.
• Research, analyse, and propose navigation flow improvements.
• Design and iterate on complex digital products and features.
• Create mock-up prototypes.
• Conduct usability tests.
• Maintain specifications and design patterns, ensuring adherence to brand guidelines.
• Develop design concepts for both mobile and web desktop experiences.
Interdev SoluçõesUI Designer
May. 2018 - Sep. 2020Natal, Rio Grande do Norte, BrazilInterdev Soluções is a small Brazilian software house based in Natal, Brazil. It mainly provides an Enterprise Resource Planner as a service for Industry Federations in Brazil. Other fonts of revenue also include a ISO 9001 quality manager and a CRM. While I joined in the team, they also diversified into corporate websites. Short-term projects: Websites, such as the company’s website itself, and web systems with dashboards, and e-commerces. This includes a car rental company in Florida-USA, a vacation home rental website, and an investment product platform. Long-term projects: Evolving the design of SIM, Interdev’s ERP for Industry Federations, one module and user journey at a time. Responsibilities: • Design user interfaces from scratch for websites, web systems for the company’s own products and clients’, from wireframes to mockups and validation prototypes;
• Collaborate closely with cross-functional teams to define design, interaction and behaviours;
• Analyse and improve user navigation flows;
• Design visual components, styles, typography, and layouts;
• Refine UI and UX strategies and mappings with the development team;
• Hand over visual assets to Front-End Developers.
TeRecomiendo.comUI Designer
Jun. 2017 - Nov. 2017Bogotá, Capital District, ColombiaTeRecomiendo.com, a Colombian startup, operated as an online platform and certified recruitment agency. It specialised in streamlining the recruitment and pre-selection of non-specialised workers for companies. The platform prioritised accessibility, allowing job seekers to apply easily via basic mobile phones, which were their primary means of communication due to smartphone affordability constraints at the time. Short-term projects: Iterations of the User Interface of recruiters’ pre-selection process’s, assets for website and physical media campaigns. Responsibilities: • Manage assets to support the front-end design team;
• Design validation prototypes;
• Work together with cross-functional team to understand the budget, strategy, branding guidelines, limitations and requirements of the project.
Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do NorteUX Designer
Feb. 2017 - Jun. 2017Natal, Rio Grande do Norte, BrazilThe Federal Institute of Education, Science, and Technology (IF) is renowned in Brazil for technical and higher education, with independent institutions in each of the 27 states. Each institute has its own governing body. In Rio Grande do Norte, a facility named Campus EaD was struggling to make a good experience with its e-learning system. Project: Redesigning IFRN EaD Moodle Distance Learning platform. Responsibilities: • Collaboratively lead a redesign project for a distance education platform along with another designer;
• Define personas;
• Map user journey for each user persona;
• Craft validation prototypes;
• Collaborate closely with UI Designer, developers, and Project Manager.
Departamento Estadual de Imprensa do Rio Grande do NorteDesigner
Mar. 2015 - Jun. 2016Natal, Rio Grande do Norte, BrazilThe Departamento Estadual de Imprensa (State Press Department) is a government agency responsible for publishing the Official Gazette and other state publications, as well as providing official and commercial printing services. Long-term projects: Redesigning “Nós, do RN”, the daily gazette’s cultural supplement and evolving the visual identity and layout along the following editions. Short-term projects: Redesigning the website for the daily gazette, enhancing its user experience and visual appeal. Responsibilities: • Design and fine-tune layouts to meet editorial, content and design constraints;
• Select appropriate fonts, font sizes, and spacing to enhance readability and visual impact; • Arrange text, images and visual elements to create visually appealing and readable content;
• Designed and evolved the publication’s layout and style guidelines, including typography, color schemes, brand identity and grids;
• Collaborate with writers, editors, and graphic artists to integrate content into the layout effectively.
• Proofread copy in my native language, checking layouts for errors in grammar, spelling, and design consistency;
• Research and stay current with industry trends and standards to ensure high-quality, long-lasting design that could be seamlessly handed over to whomever succeeded me;
• Work on eventual illustrations and other visual elements to enhance the publication's visual appeal;
• Design a new website for the city’s daily gazette in collaboration with the Front-End Designer.
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