Diebold NixdorfManaging Director and Head of Sales
Oct. 2023South Africa, JohannesburgLeading commercial strategy and sales execution across Sub-Saharan Africa with full P&L accountability for a $51M portfolio and direct leadership of the regional sales organization within a global matrixed structure. Driving top-line growth, strengthening enterprise customer partnerships, and elevating commercial performance across the Banking and Financial Services sector. Evolved the sales organization from a device-led operation into a balanced enterprise technology and cloud-native software platform solution business, analogous to Microsoft's transformation from product licensing to cloud consumption and adoption growth. Enabling banks to modernize and personalize engagement across all channels (digital, mobile, self-service, and branch), deepening Diebold's position as a trusted enterprise partner for automation and transformation.
• Held full P&L responsibility for $51M portfolio; exceeded sales of 109% annual attainment, demonstrating consistent delivery of business outcomes
• Built and scaled a high-performing regional sales organization, transitioning the team from transactional product sales to strategic cloud platform and solution sales, mirroring Microsoft's consumption and adoption growth model
• Developed and executed strategic GTM plans and precision account plans driving sales, profitability, and market-share growth across key enterprise banking and retail accounts
• Strengthened trusted C-level and board-level relationships with banks, influencing transformation roadmaps and securing multi-year engagements that delivered measurable business outcomes
• Led cross-functional execution across sales, marketing, customer service, operations, and finance within a global matrixed structure to ensure alignment with corporate strategy and accelerate new-solution adoption
• Implemented data-driven forecasting and pipeline management processes improving predictability, execution discipline, and commercial visibility across the region
• Collaborated with South African Reserve Bank and regional financial regulators on banking technology compliance, security standards, and payment system regulations