KeeggoHead of Agility & Operational Efficiency
Aug. 2019 - May. 2022São Paulo e Região, BrasilResponsible for agile and product management practices and for structuring the area, working both in the Commercial area, understanding the needs with the executive layers, designing offers to better meet the needs, as in the delivery area (Delivery) of the contracted products and services. Responsible for designing solution proposals based on customer needs, best practices, and best recommendations for agile and product management implementation approaches, working in various sectors (banking, retail, insurance, and public sector) and in the company they seek from optimization of the value stream as a whole. Responsible for structuring the customer's value stream, monitoring delivery teams and business areas, selecting and balancing profiles (Agile Coach, Agile Master, Developers, QA, Product Manager, Product Owner, Business Analysts, etc.), according to the set of technology and needs of our customers to meet the contracted services (Complete Squads, Consulting and Training). Responsible for training, mentoring, and monitoring delivery leaders so that they can achieve operational efficiency (more items delivered, shorter delivery times, lower cost per item delivered), evolve and grow in their careers, and achieve maximum customer success. Responsible for providing official and customized training (Team Management, Value Stream Management, Product Management). Responsible for managing the offered pipeline through CRM and the commercial area and service cells and managing the technical management and financial health of operations (%MCE, MCV, and RL). Several cases where operational efficiency improvements were found in delivery teams (ex: 75% in the number of items delivered, 56% in the reduction of lead time, and 42% of cost savings per item delivered in approaches carried out in just 60 days).