Johannes van Niekerk

Owner @DirectLX LLC

✔️ ITBusiness Owner🧑‍🔬 Engineer🧨 ConsultingSystem ArchitectBackend DeveloperFrontend DeveloperSystem Analyst✨ Business OwnerDevOpsDatabase DeveloperComputer engineerBusiness AnalystEngagement Manager

As Owner and Principle Solution Architect, my role encompasses a diverse range of responsibilities aimed at fostering the development team's growth and ensuring the project's success. I provide technical leadership by setting the direction for the application, making crucial design decisions, and guiding the team in adhering to best practices in software development. Mentorship is a cornerstone of my approach, particularly as I work with young graduates, where I tailor guidance to each individual's strengths, weaknesses, and career aspirations, fostering a culture of continuous learning and skill development. Moreover, I educate the team on essential methodologies such as Lean Six Sigma, Agile, and SDLC, equipping them with the knowledge to effectively navigate project requirements and workflows. Collaboration with customers is integral, as I engage closely with them to understand their needs, translate requirements into actionable user stories, and prioritize features accordingly. Implementing Agile practices like Scrum and Kanban, I ensure efficient project management, delivering incremental features through sprints while fostering transparency and collaboration within the team. Additionally, I stay abreast of industry platforms and technologies, experimenting with new tools to enhance project development and implementation while evaluating their impact on our goals and growth. Ultimately, my role is not just about delivering a successful product but also nurturing a team capable of thriving in the software industry, thereby driving the continued success of my customers and teams.

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Work Background

U-GOT-MAILBusiness Owner

Oct. 2018Retail Shipping & Mailing Services

DirectLX LLCBusiness Owner

Oct. 2018

MM Global Solutions ConsultingConsultant and Solution Architect

Apr. 2022• Product Development • Customer engagements (Sales) • Contract negotiations • Black Belt (Lean/Six Sigma/Agile methodologies) coaching • Industry knowledge on Self Service Channel, Journaling and Reconciliation

ESQ Business Services, Inc.Principal Solutions Architect

Jul. 2022 - Mar. 2023US Remote

NCR CorporationPre Sales Engineer Sr Manager

Feb. 2018 - Feb. 2021Greater Atlanta Area

NCR CorporationSolutions Architect

Dec. 2014 - Jan. 2018Duluth, Georgia• Customer facing pre-sales / tech-sales role. Senior software architected to serve as customer advocate and trusted advisor to NCR’s top Financial Services & Banking customers to drive NCR software, services, and solutions revenue. • Focus on translating customer software IT requirements into customer solutions/contracts that secure customer loyalty and drive software and services revenue and increase gross profit margins. • Architect and evangelize NCR’s Customer Experience Banking (CxB) and Customer Experience Platform (CxP) as industry leading software frameworks for Financial Services Industry. • Engage subject matter experts (SMEs) as required and manage SME resource team to assist with solution costing/ development • Provide sales team with technical and presales support; Prepare and deliver software solution & architecture presentations to current and prospective customers • Negotiates directly with customers and contractors • Defines engagement strategy, budget objectives and scope • Ensures the program meet established time, cost, technical and customer objectives

NCR CorporationSenior Engineering Manager

Jan. 2014 - Dec. 2014Duluth, Georgia• Software Engineering • Manage direct reports (USA, UK and India based) • Responsible for department budget and outlook. • Managing customer issues and escalations. • Managing product lines. • Outsourcing of Offshore teams • Black Belt (Lean/Six Sigma/Agile methodologies)

NCR CorporationEngineering Manager

Dec. 2011 - Dec. 2013Duluth, Georgia• Manage direct reports (USA, UK and India based) • Responsible for department budget and outlook. • Managing customer issues and escalations. • Managing four product lines. • Black Belt (Lean/Six Sigma/Agile methodologies)

NCR CorporationSoftware Engineer III

Oct. 2008 - Dec. 2011Dundee, United Kingdom• Develop new software components. • Maintain current software components. • Lead maintenance team in fixing defects and enhancing functionality. • Integration testing and customer deployments. • Manage day to day escalations. • Analyze and in proof business processes.

Bytes Specialist SolutionSystem Analyst

Jul. 2005 - Jun. 2007Johannesburg Area, South Africa• Analyze systems • Create specification • Develop according to specification • Implement according to Infrastructure • Support

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