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Network Power<100 people
Roles
🔥100%
Startup Founder
✔️100%
IT
🧑💼100%
C-level Executive
Geos
🇨🇦100%
Canada
Work Background
ESQ Business Services, Inc.Principal Solutions Architect
Jul. 2022 - Mar. 2023US Remote
MM Global Solutions ConsultingConsultant and Solution Architect
Apr. 2022• Product Development
• Customer engagements (Sales)
• Contract negotiations
• Black Belt (Lean/Six Sigma/Agile methodologies) coaching
• Industry knowledge on Self Service Channel, Journaling and Reconciliation
U-GOT-MAILBusiness Owner
Oct. 2018Retail Shipping & Mailing Services
DirectLX LLCBusiness Owner
Oct. 2018
NCR CorporationPre Sales Engineer Sr Manager
Mar. 2018 - Mar. 2021Greater Atlanta Area
NCR CorporationSolutions Architect
Dec. 2014 - Jan. 2018Duluth, Georgia• Customer facing pre-sales / tech-sales role. Senior software architected to serve as customer advocate and trusted advisor to NCR’s top Financial Services & Banking customers to drive NCR software, services, and solutions revenue. • Focus on translating customer software IT requirements into customer solutions/contracts that secure customer loyalty and drive software and services revenue and increase gross profit margins. • Architect and evangelize NCR’s Customer Experience Banking (CxB) and Customer Experience Platform (CxP) as industry leading software frameworks for Financial Services Industry. • Engage subject matter experts (SMEs) as required and manage SME resource team to assist with solution costing/ development • Provide sales team with technical and presales support; Prepare and deliver software solution & architecture presentations to current and prospective customers • Negotiates directly with customers and contractors • Defines engagement strategy, budget objectives and scope • Ensures the program meet established time, cost, technical and customer objectives
NCR CorporationSenior Engineering Manager
Jan. 2014 - Dec. 2014Duluth, Georgia• Software Engineering
• Manage direct reports (USA, UK and India based)
• Responsible for department budget and outlook.
• Managing customer issues and escalations.
• Managing product lines.
• Outsourcing of Offshore teams
• Black Belt (Lean/Six Sigma/Agile methodologies)
NCR CorporationEngineering Manager
Dec. 2011 - Dec. 2013Duluth, Georgia• Manage direct reports (USA, UK and India based)
• Responsible for department budget and outlook.
• Managing customer issues and escalations.
• Managing four product lines.
• Black Belt (Lean/Six Sigma/Agile methodologies)
NCR CorporationSoftware Engineer III
Oct. 2008 - Dec. 2011Dundee, United Kingdom• Develop new software components.
• Maintain current software components.
• Lead maintenance team in fixing defects and enhancing functionality.
• Integration testing and customer deployments.
• Manage day to day escalations.
• Analyze and in proof business processes.
Bytes Specialist SolutionSystem Analyst
Jul. 2005 - Jun. 2007Johannesburg Area, South Africa• Analyze systems
• Create specification
• Develop according to specification
• Implement according to Infrastructure
• Support
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