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Work Background
Operations Manager
Empire State Software and DevelopmentOperations Manager
Aug. 2021Johannesburg Metropolitan AreaI am responsible for assigning of projects and managing the delivery of all moving parts as it makes its way between phases in the Empire State workflow. I am in contact with all parts of the business daily, including marketing, social media, development, UX and design, copywriting, client relationships and business strategy.
Founder
Lost & HoundFounder
Jun. 2019 - Oct. 2021Johannesburg Area, South AfricaLost & Hound is a free app with the sole purpose of reuniting lost pets with their owners.
Editor and online manager
My Office NewsEditor and online manager
May. 2017 - Jul. 2022Johannesburg Area, South AfricaAs editor of an online trade publication, I am involved in sourcing, editing and proof-reading content. Curating the WordPress Web site and MailChimp e-mail template also forms part of my role. My responsibilities include: - Sourcing, editing and proof-reading relevant editorial content. - Preparing, rewriting and editing copy to improve readability. - Strategic planning of content of Web site and newsletters according to monthly themes and sales targets. - Planning and setting of deadlines for particular targets and milestones. - Overseeing artwork and Web publishing to ensure adherence to deadlines and budget requirements. - Adhering to house style, editorial policy and publishing requirements of the Association's board. - Liaising with the graphic designer, the sales team, management, advertisers and the Association's board to ensure all visions are aligned. - Attending and reporting on industry-related events. - Uploading advertisements to the Web site. - Maintaining and curating Web site content, and updating information when necessary. - Interpretation of Web site and newsletter statistics.
Quality Assurance Editor
Empire State Software and DevelopmentQuality Assurance Editor
Aug. 2016 - Oct. 2021Johannesburg Area, South AfricaI utilised my 10 years' experience in the editing environment to check apps and Web sites for the following: - Consistency regarding layout, typography, alignment, colour and imagery - Adherence to company-issued style guides involving fonts, hex values and spacing - Correct spelling, grammar and English variety - Working links and buttons I performed unit testing, integration testing and usability testing before releasing projects. Web sites and apps are tested for UX and UI, bugs and speed. I used Google Chrome development tools and Lambda Test, in addition to workflow management tools such as Trello, to complete the quality management process. I liaised with both software developers and designers to address any problems.
Social media and communications consultant
The Digital AcademySocial media and communications consultant
Aug. 2015 - Nov. 2016Johannesburg Area, South AfricaI am responsible for: - creating and implementing a monthly content plan for social media channels - reporting on analytics for social media channels - liaising with relevant staff members to ensure deliverables are met - liaising with external stakeholders to accommodate requests for bespoke content - creation of newsletters in Mail Chimp - reporting on newsletter statistics - creating press releases - liaising with media contacts to publish releases - proofreading, editing and/or rewriting any content generated within the organisation
Editor
My Office NewsEditor
Mar. 2015 - Apr. 2017Johannesburg Area, South AfricaAs editor of a trade magazine, I am involved in sourcing, editing and proof-reading content for both the print edition and a digital weekly newsletter. My responsibilities include: - Sourcing, editing and proof-reading relevant editorial content. - Preparing, rewriting and editing copy to improve readability. - Strategic planning of content of Web site and magazine according to monthly themes and sales targets. - Planning and setting of deadlines for particular targets and milestones. - Overseeing artwork, layout, and Web publishing to ensure adherence to deadlines and budget requirements. - Adhering to house style, editorial policy and publishing requirements of the Association's board. - Fact-checking and verification of dates, names and other items of information. - Liaising with the graphic designer regarding allocation of space for story text, photos and/or illustrations. - Liaising with the graphic designer, the sales team, management and the Association's board to ensure all visions are aligned. - Managing the Facebook page and interpreting Facebook Analytics. - Attending and reporting on industry-related events.
Content Manager
Futurewave MediaContent Manager
Jan. 2013 - Aug. 2015Johannesburg Area, South AfricaContent management for all media in our independent publishing house. Responsible for editing, proofing and rewriting text, as well as creating and implementing the house style.
Sub-editor
Futurewave MediaSub-editor
Sep. 2010 - Dec. 2012Randburg, JohannesburgResponsible for proofing and editing daily newsletter. Proofing and editing two in-house IT news magazines. Proofing and editing copy for UNCUT magazine.
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