ShutterflySenior Product Manager | Cart & Checkout
Nov. 2018 - Apr. 2024- Owned end-to-end product strategy and delivery for the cart and checkout domain at Shutterfly, leading cross-functional teams to optimize conversion, streamline user experience and support multi-region compliance at scale.
- Championed the design, development and enhancement of numerous front-end and back-end features, optimizing user experience and functionality.
- Rigorously analyzed user feedback, industry trends, and competitive benchmarks, ensuring our products consistently met and exceeded market expectations.
- Conducted user research to identify customer needs and preferences, which informed product development decisions.
- Regularly collaborated with cross-functional teams, including marketing, engineering, and sales, ensuring alignment of product strategies with overarching company objectives,market demands and strategic planning initiatives.
- Identified and eliminated bottlenecks in the product development process, resulting in a significant reduction in development time.
- Conducted regular A/B testing initiatives to optimize conversion rates and other core KPIs across the checkout experience.