Khareem Dunn - CTO, Bryce Street Net

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Work Background

Chestnut Hill TechnologiesInfrastructure Practice Lead

Jan. 2023United StatesRecruited based on delivery of high-quality programs with smooth flow of project lifecycle from launch to delivery. Collaborated with teams in deploying network architecture, business continuity/disaster recovery (BCDR), VoIP system, data migration, equipment upgrades, help desk setup, and server management. Work cross-functionally with multi-site, national teams to seamlessly direct the full lifecycle of complex technical projects simultaneously, designing clear roadmaps and easy-to-follow plans that ensure flawless execution and on-time delivery. Recruit, train, and coach a highly productive technology team. Conduct Market analysis and design go-to market product strategies for professional service offerings. Mitigate risks and resolve critical issues as a trusted advisor to multiple Fortune 100/500 clients. Wins for Top Client: Conviva Care Solutions, $50M. ➡️ Delivered next-generation data center solutions leading to double-digit growth.. ➡️ Increased data quality 50% while achieving 99% uptime by implementing cloud database environment. ➡️ Implemented and customized 14+ infrastructure solutions, with $3M budget. ➡️ Modernized legacy telecommunications by implementing VoIP technology. ➡️ Closed security gaps to increase SLA from 80% to 99% by revamping global network, firewall, and wireless with stronger security for all major sites. Standardized architecture while providing high availability, seamless experience.

Chestnut Hill TechnologiesDatacenter Operations Manager

Oct. 2018 - Feb. 2023Doral, Florida, United StatesPromoted based on proven ability to build and execute IT infrastructure transformation strategies, operational excellence, and consistent results. Seamlessly directed complex technical projects and developed and implemented easy-to-follow plans that ensured success against critical initiatives. Built, led, and drove cross-functional teams of engineers, partners, and developers to peak performance levels. Acknowledged for leading the only department to complete all assigned objectives and projects for 3 consecutive years. Results: ➡️ Architected data migration for 140TB of data from legacy infrastructure to future-proof technology stack, affecting 125 locations. ➡️Fortified network security with $4.5M Palo Alto Prisma solution that produced $5M savings and reduced security threats 70% with rollout of information risk management. ➡️ Attained network resilience by re-architecting edge network connectivity and introducing a standardized Meraki SD-WAN solution for all branch site connectivity. ➡️ Drove strategy for 14+ technology projects, providing solutions architecture transformation and cultivating customer service excellence, growing division revenue by 120%+.

Brightstar Corp.Sr Network Engineer

Nov. 2016 - Oct. 2018Recognized for proven ability to deliver key network engineering projects. Architected technology and operational solutions to address organization’s business challenges. Ideated and led global technology projects—operational process automation, network security, and cost reduction efforts. Kept stakeholders apprised of project statuses and collaborated with leadership across business units to align initiatives. Results: ➡️ Cut network/VoIP related incident rates by 80%. ➡️ Attained and sustained high availability on mission-critical, global systems through capacity planning, firewall deployment, and VoIP solutions. ➡️ Governed technical integration and onboarding for newly acquired subsidiaries across the Americas. ➡️ Earned reputation as the go-to person for underperforming and off-track projects. Summary of Hardware and Software platforms managed below: ➡️ Cisco switches>>(Nexus 1K, 2K, 5K, 7K) / (Catalyst 2900, 3500, 3600, 3700(X)) ➡️ Cisco Routers>>2900, 3800, 3900 and 7200 ➡️ VoIP technologies>> CUCM, Telepresence and Unity Connection ➡️ Wireless >> Cisco WLC, WCS, Autonomous and Lightweight AP ➡️ Security >> Cisco ASA and Palo Alto Firewalls, F5 BigIP load balancers ➡️ Network Management System>> SolarWinds Orion ➡️ Cloud platforms >>AWS and MS Azure

Simply Healthcare PlansNetwork Engineer III

Jun. 2015 - Nov. 2016Miami, Florida, United States · HybridImproved infrastructure, managed risks, and resolved issues across multiple locations. Served as SME on VoIP, Data and Security infrastructure strategy and configuration. Earned position as trusted advisor on all aspects of network maintenance and improvement, including disaster recovery, high availability planning, and risk mitigation. Developed strong vendor relationships. ➡️ Created robust, scalable infrastructure by planning and coordinating multi-site consolidation to single office for data, security, and VoIP infrastructure. ➡️ Slashed downtime and enhanced security through continual process and system evolution.

Jarden Consumer SolutionsNetwork/Telcom Engineer

Dec. 2014 - Jul. 2015boca ratonHands on tactical role. As a member of the network infrastructure team, my focus was supporting the day-to-day operations of the JCS brand across all sites globally. This is included APAC, EMEA, North and South America. ➡️Design network & telecom infrastructure including hardware/software to ensure accuracy and conformance with architecture standards. ➡️Maintain network & telecom documentation, including configurations, diagrams, and site information.  Perform ongoing analysis of the hardware and software release levels and configurations to ensure compatibility. ➡️Administration and Management of large voice communications systems, Microsoft Lync and Media Gateways.

TEKsystemsNetwork Engineer

Mar. 2014 - Sep. 2014Consulting engagement, during which time I reduced ticket backlog by 80%, upgraded CUCM platform for the City of Ft. Lauderdale with 0 downtime, created infrastructure stability for Ft. Lauderdale, and streamlined many other operational processes with technology solution implementation and drafting of standard operating procedures. ➡️ Upgraded and Maintained CUCM platform. ➡️ Upgraded and Maintained Cisco UCCx and Unity platform. ➡️ Upgraded and Maintained Checkpoint Firewalls R75 and R77 ➡️ Managed cisco routing and switching infrastructure ➡️➡️ Switches: 6500/3750/3560 ➡️➡️ Cisco edge routers: 3800/3900/2900/2800/1900.

HCNLevel 3 Network Engineer

Mar. 2012 - Mar. 2014Miami fl.Engineering core enterprise Voice and Data Communication networks. Typical day consists of implementations, redesigning and optimization of client Voice/Data networks. This includes performing security assessments and collaborating with third parties.

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