TypeDevBusiness Development Manager
Jun. 2018Pretoria Area, South Africa• Business Planning, • Coaching • Sales
• Finding solutions
• Key account management
• Building relationships with new clients and leading team productivity.
• Relations development for our current and prospective customers.
• Identifying and on-boarding new partners and assist in generating sales opportunities • Customer presentations to increase brand awareness and industry representation
• Solution and/or product presentations across both new and existing customers
• Negotiation of new and existing engagements
• Ensure continued customer satisfaction in existing customers and proactively address any concerns and/or frustrations
• Managing the relationship with the client throughout the project duration and acting as the main point of contact between client and vendor organisation;
• Ensuring the services delivered by the vendor are conform to what has been contractually agreed between client and vendor and monitoring the delivery of said services against agreed schedule, quality, scope and budget;
• Managing vendor resource planning and addressing resources performance issues;
• Managing the financial aspects of the contract (billing for services, following-up on payments etc.);
• Acting as the escalation point when issues arise with vendor's resources / services and managing any dispute or conflict;
• Reporting internally within vendor organisation on project performance (services delivery, progress, economics, etc.).