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Work Background
Partnership on AIHead Of Human Resources
Mar. 2021 - May. 2023- Supervised and managed the Human Resources Lead
- Implemented proactive employee support and wellbeing initiatives to prevent issues from arising and to create a culture of belonging, most importantly in support during the COVID-19 pandemic and related impact by offering support to employees, ensuring employee safety, welfare, wellness, and health
- Supervised the fair and equitable recruitment, screening and selection process of candidates
- Developed, implemented and oversaw the organization’s policies related to DEIB
- Oversaw smooth onboarding and offboarding processes for full-time employees, fellows and contractors with support of direct report HR Lead
- Managed, in conjunction with outside counsel, visa requirements and sponsorship processes for non-U.S. staff
- Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and (as needed) discipline employees
- Guided and coached people managers and supported them to navigate employee issues as they arose through the implementation of Management Best Practices and a People Managers Cohort
- Ensured that PAI offered industry leading benefits to attract and retain top talent; crafted ideas to offer innovative support programs and initiatives to employees
- Ensured legal compliance by monitoring and implementing applicable human resource federal, state and local requirements
- Maintained employee benefits programs including managing PAI’s PEO Provider
- Handled workplace investigations, disciplinary and termination procedures
- Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures
- Managed HR systems and updated human resource and financial policies and employee handbook based on new and emerging trends, best practices and legal updates
Partnership on AIHuman Resources Manager
Jan. 2020 - Mar. 2021
University of MiamiHR Manager - Benefits
Nov. 2015 - Jan. 2020Miami/Fort Lauderdale AreaManage entire customer experience from an overall Total Rewards strategy including all written, electronic and verbal communications, as well as review of current processes to ensure alignment, ease of understanding and reduction in the need for verbal/electronic inquiries.
Responsible for streamlining benefits and payroll customer service function and developing metrics to track customer service experience and processes.
- Responsible for independently handling customer service issues through resolution.
- Partner with various Departments and HR Partners to alert Benefits to emerging issues and develop/implement strategy.
- Represent the Associate Vice President and/or Executive Director at leadership meetings including the Faculty Senate, General Welfare Committee and various UMMG committees.
- Manage customer service team and partner closely with HR Communications team.
TargetHuman Resources Executive
Mar. 2013 - Nov. 2015Miami/Fort Lauderdale Area- HR District Resource
- Human Resources District Trainer - Champion a Fast, Fun and Friendly team culture throughout the entire store
- Lead all staffing processes; proactively plans for hiring needs to ensure the store is staffed in all work centers
- Develop a strong training culture and makes sure company tools and programs are consistently implemented
- Understand turnover and can assemble effective action plans
- Adhere to legal standards in the areas of compliance and training
- Ensure recognition of great performance is consistently supported and given to all team members
TargetExecutive Team Leader - Hardlines
Jun. 2010 - Mar. 2013Miami/Fort Lauderdale AreaActed as an Assistant Store Manager for a SuperTarget store in Fort Lauderdale, and along with that I had several departments and areas on the sales floor that I was responsible for. On a daily basis I managed a team of employees, ensuring that they are executing their core roles, I'm developing talent, supplying feedback- as well as manage the day to day needs of the business ( payroll, sales, operations) Drive sales by overseeing the guest service and merchandising of two to three departments with sales totaling over $15 million.
- Act as leader on duty, as well as opening and closing the store on assigned days
- Assist with recruiting and hiring of my team
- Ensure great service by interacting with guests and team members
- Strive to achieve sales goals and maintain budget controls
The Agency Public Relations & Event SpecialistsIntern
Jan. 2010 - May. 2010As an intern, I assisted with the account management of our clients. This included participating in brainstorming sessions, help create creative materials and promotional items, conduct research and assemble publicity/marketing proposal Tracked and clipped media hits Logistical and media support for special events
PRADUM AgencyAccount Executive
Sep. 2009 - May. 2010Assist in the planning, creation, execution and oversight of all PR materials related to individual clients. Clients included: Lingerie New York and Sylvester Comprehensive Cancer Center
Switchboard of MiamiIntern
Jun. 2009 - May. 2010• Perform administrative and receptionist duties such as greeting visitors and office management
• Assist with agency communication efforts by: creating the e-newsletter, promotional materials, creative projects, outreach events
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