Lake House DaylesfordDigital Marketing and Team Coordinator
Jul. 2017 - Apr. 2023Victoria, Australia• Co-managed new website migration and new system deployment from sourcing project resources & project control to the final delivery of the deliverables to the end-user (e.g. migration/integration to LittleHotelier, SpaOne, TripleSeat, Square, OperaCloud, and SevenRooms; Wombat Hill House website migration, Lake House website migration, Wombat Hill House e-Commerce site launch, Dairy Flat Farm Daylesford website launch).
• Managed relationships with all digital project task owners to ensure benchmarks and milestones were achieved using Scrum methodology.
• Co-managed all aspects of development and communication of the Lake House brands (Lake House, Wombat Hill House, The Spa at Lake House, Dairy Flat Lodge & Farm, Allan Wolf-Tasker and Alla Wolf-Tasker), including but not exclusive to visual identity, on-site communication, internal marketing, external guest communication, advertising, public relations, digital marketing, multi-platform management, trade communication & inbound management, off-site industry events, on-site special events, retail, promotional opportunities & special projects.
• Coordinated with vendors, third-party suppliers and agencies to develop specifications for digital campaign initiatives including but not limited to the selection of target audience, creative approach, copywriting, artwork production, media placement, and distribution.
• Co-managed the content calendar of Lake House brands including the internal marketing campaigns; produced & managed content for websites, social media channels, online advertisements, and email marketing campaigns.
• Spearheaded learning experiences and strategic interventions that drive employee engagement & personal development (i.e. monthly #EXCEED sessions focusing on emotional intelligence, DiSC profiles & positive leadership and monthly #ThursdaySessions visiting local producers & suppliers - learning about their history & sustainable practices while empowering the sense of community within the team).