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Work Background
Brink’s IncCommercial Pricing Analyst
Jan. 2022Coppell, Texas, United States• Built and maintained strong collaborative working relationships with Sales & Marketing, Finance, Product, and other key business stakeholders.
• Developed and implemented pricing, proximity, and proposal strategies, including recommendations from a cost perspective, using advanced pricing models.
• Developed pricing strategy presentations and coordinated Value Review Board process, strategy meetings and proposal timeline.
• Created and maintained comprehensive analytical tools that encompassed pricing data, customer trends, market trends, competitor insights and profitability.
• Communicated pricing trends and supporting analytics to Sales & Marketing, Finance, and other key business stakeholders.
• Professional interaction with customers through various methods of communication.
• Drove projects to hard deadlines while working with multiple departments and subject matter experts.
• Assisted the financial modeling effort related to ad hoc projects as was needed.
• Reported on business operations in an accurate, meaningful and timely manner.
• Participated in special financial and business-related studies as needed to support project objectives.
• Conducted assessments of procedures to better understand and identify future needs and challenges.
Berry Appleman & Leiden LLPImmigration Assistant
Apr. 2021 - Dec. 2021Richardson, Texas, United States• Reviewed client files regularly, consulted attorney and prepared regular status reports to clients and tracked multiple deadlines simultaneously for employer clients.
• Prepared accurate and complete forms in consultation with client and submitted applications to correct government entities on behalf of client.
• Obtained and reviewed client documentation and analyzed and summarized data.
• Researched business immigration information such as background on company or industry, current wages, processing procedures and standard processing times.
• Gathered required immigration application documents and assisted with filing.
• Processed visa and immigration services with accurate and complete applications.
Rexel USAPricing Specialist
Mar. 2021 - Apr. 2021Addison, Texas, United States• Worked effectively in cross-functional, fast-paced environment to complete Pricing tasks.
• Identified, corrected, and reported data entry errors.
• Completed accurate and efficient data entry and database updates to support business operations.
• Reviewed and updated account information in company computer system.
• Communicated with coworkers regarding deadlines and project milestones.
Berry Appleman & Leiden LLPPricing Specialist
Aug. 2020 - Dec. 2020Richardson, Texas, United States• Maintained and updated the Firm's Default Client Fee Schedules for fees, government filing and scope of services.
• Created, amended, updated, and maintained all Global and US fee schedules using current processes and systems for existing, new, or prospective clients as assigned.
• Provided support to the Pricing team on pricing initiatives
• Provided pricing support to other departments regarding Cobalt fee schedules, Cobalt E-Bill, and other pricing functions
Interstate BatteriesPricing Execution Specialist
Oct. 2006 - May. 2020Dallas, TXAccountable for processing account SPB’s comprised of data entry, updating data, verifying accuracy of records, generating reports, drafting memos, and finding resolutions to issues – dedicated to ensuring a smooth operation at all times. Key Contributions:
• Processed national account changes which included calculation of pricing and subsidies, researching problems, and maintaining the accuracy and crosschecking of the system’s records
• Created and maintained templates/workbooks for pricing and subsidy calculations
• Provided profit analysis for independent distributors
• Gathered data, research and analysis information for reports and memos for Sales Team, account executives, and department leaders
• Scheduled meetings when necessary
• Developed relationships across departments and with independent distributors and was point of contact for assistant with price, subsidy changes or rebate questions
• Created and maintained a competitive pricing database in MS Assess Nominated for Team Member of the Year five times due to outstanding performance.
ATX Group IncCustomer Service Representative
Jan. 2003 - Dec. 2006Irving, TexasHandled the customer care experience from start to finish to process orders, accept payments and set up customer accounts. Aided customers via telephone regarding products, services, order status, and other general questions and concerns. Key Contributions:
• Met or exceeded statistical metrics regarding; ticket and call quality (accuracy), first call resolution, schedule adherence, and call handle time
• Trained new customer service representatives in policies and job responsibilities
Boy Scouts of AmericaRisk Management Admin
Jan. 2000 - Dec. 2003Irving, TexasIn this role, I generated and maintained database records of certificates of insurance for troop activities. A key accomplishment is: * Improving outreach and communications by managing mass mailings of insurance information for troops.
Dallas Central Appraisal DistrictProperty Records
May. 1989 - May. 1998Dallas, Texas• Processed ownership updates to Property Record databases
• Performed ownership research at area county records building
• Processed tax exemption requests
• Handled questions from home owners and taxing authorities
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