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Work Background
TIER MobilityHead of Product - Payments
Jun. 2022 - Sep. 2022Berlin, GermanySteering payments product teams towards a common vision to optimize and scale end customers transactions. Also responsible for driving product development success metrics as well as executing the strategy in alignment with the overarching company goals.
ZalandoSenior Product Manager - Delivery & Returns
Mar. 2021 - May. 2022Berlin, GermanyFocused on last mile carrier solutions for outbound deliveries and returns in the DACH region (Germany, Austria and Switzerland). Aiming to scale the delivery platform to leverage the carrier products portfolio and support the long term expansion strategy for the different business models within Zalando.
N26Senior Product Manager - Cards
Sep. 2019 - Jan. 2021Berlin, GermanyDriving the cards strategy across Europe towards a seamless payment experience through a distributed micro service oriented platform. I ensure that the relationship with Mastercard, the internal service architecture and the user experience directions are all aligned to deliver a consistent product vision. Main initiatives - Instant issuing
- In-app PAN sharing
- Business Metal cards
- Card settings optimization
- Legacy migration
FARFETCHProduct Manager - Payments
Aug. 2017 - Aug. 2019Porto, PortugalBy the end of the first year, we released a more scalable payments solution that collaborated in the company’s goals achievements for profitability and performance. Also, to foster an objective driven mindset across the domain, I've implemented OKRs in the roadmap process to establish a unified mid and long term strategy. Main initiatives - Global tokenization
- Cross border payments (APAC)
- JD Pay integration
- Geo distribution
- Payment page optimization
QuintoAndarProduct Lead - Acquisition
Apr. 2017 - Jun. 2017São Paulo, BrazilI had the opportunity to drive 2 mobile products: the Proprietários app (Property management) and the Indica Aí app (Referrals), both part of the acquisition strategy. Both of them were relaunched with significant improvements after 3 months to achieve important experience and performance milestones (e.g. # of clicks to CTA, loading time on critical steps).
JUST DIGITALProduct Owner - Content management
Jul. 2015 - Mar. 2017São Paulo, BrazilManagement of Drupal CMS products for external clients like Editora Abril (Publisher), Revista WebMotors (Magazine) and ESPM (University) through lean and agile development processes, that included MVP definition, personas mapping, product canvas and design thinking.
Bcash - Pagamentos OnlineProduct Owner - Instalment payments
Nov. 2014 - Jun. 2015São Paulo, BrazilAs the responsible for Recurrent payments and Instalments Invoice products, I could deep dive in the digital payments area from an acquirer perspective to consolidate important product concepts like backlog prioritization, KPIs monitoring, A/B testing, user interviews and release plan definition.
InWave Interactive IntelligenceBusiness Analyst - Insurance E-commerce
Apr. 2013 - Oct. 2014São Paulo, BrazilAs part of the insurance e-commerce team in Seguros Unimed project, I was responsible for translating manual risk analysis processes to an optimized and automated approach to fit into the e-commerce services based on the Oracle Commerce platform (ATG/Endeca).
Autbank - Projetos e Consultoria LtdaJava Web Developer
Jan. 2011 - Mar. 2013São Paulo, BrazilFocus on internal banking systems for Itaú bank developed with the J2EE platform. Besides software development, the team I also in charge of project documentation, technical requirements and quality assurance.
IBMWeb Developer
Nov. 2008 - Dec. 2010São Paulo, BrazilFront-end development team that created and maintained product pages to internal IBM customers in India, USA and Canada.
Alcatel-Lucent EnterpriseTechnical Support
Aug. 2007 - Aug. 2008São Paulo, BrazilResolution of user’s access issues, troubleshooting, incidents, requests, problem management, change management and transitions on Sox applications for worldwide employees.
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