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Work Background
E-Genius For General Trading LLCHead of Sales
Mar. 2023Dubai, United Arab Emirates• Lead the strategic search for new products and services that align with company goals, conducting comprehensive market studies and analyses to assess viability and growth potential. • Oversee all company operations, ensuring seamless coordination between sales, logistics, and support functions to optimize efficiency and performance.
• Continuously develop and enhance business strategies and internal processes to adapt to evolving market trends and maintain a competitive edge.
• Manage and improve the logistics services offered by the company, ensuring timely and cost-effective delivery solutions for clients.
• Support and train the sales team, providing guidance and resources to help them achieve and exceed targets.
• Build and maintain strong relationships with key clients, proactively addressing their needs and ensuring high levels of satisfaction and retention.
• Drive consistent revenue growth by identifying new business opportunities and implementing effective sales initiatives.
TALACOStore Manager
Aug. 2014 - Feb. 2023lebeanon• Grew sales by 35% and profitability by 25% in 2019 through data-driven merchandising, customer experience enhancements, and impactful leadership.
• Reduced employee turnover by 30% while improving customer satisfaction by 18% by restructuring store workforce, implementing continuous coaching and training programs.
• Reorganized store layout and optimized inventory levels to increase productivity by 20%, reduce costs, and improve product availability
Khoury HomeSales Representative
Jul. 2012 - Jul. 2014Beirut• Routinely surpassed sales targets by 30% through development of dedicated customer base and highly tailored service model.
• Boosted customer lifetime value and brand loyalty by anticipating customer needs and curating personalized shopping experiences.
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