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Work Background
Wildwood VenturesVenture Fellow
Jun. 2024Denver, Colorado, United StatesVenture Capital at Wildwood Ventures.
IVP.vcVenture Partner
May. 2024Denver, Colorado, United StatesWe're an industry-agnostic Global Influencer Venture Studio focusing on a broad spectrum of vertical sectors. Our mission is to match growth capital with innovation, exceptional startup opportunities and talented visionaries and influencers around the world. Our team has a deep collective expertise in a wide range of complex business and financial transactions, across multiple industry sectors and jurisdictions. Unlike an incubator or accelerator, our venture studio conceives, creates, validates, builds, finances, and accelerates the growth of multiple startups in-house.
Spot InsuranceHead of Business Operations
Mar. 2023 - Jul. 2024Denver, Colorado, United States-Work closely with CRO/COO to lead and execute strategic initiatives
-Collaborate across teams to communicate strategic plans with internal stakeholders and adjust priorities according to feedback and company objectives
-Develop and monitor key success metrics and operational processes to mature the state of the business
-Support the CRO/COO in defining annual and quarterly business goals across the company
-Plan and facilitate leadership meetings (weekly, quarterly offsites) -Develop & refine Spot’s Operating System, the key tools, framework and processes across the business; including the establishment of key shared services that reduce touchpoints and friction -Ensure that initiatives remain aligned to the set priorities and OKRs -Define, implement and review policies and guidelines for the company for optimization, looking for continuous improvement while balancing right-sized processes
-Project manage critical initiatives and serve as the primary point of contact to drive cross-functional and organizational alignment
-Drive innovative process improvements through identifying gaps or opportunities, designing proposed changes, and developing processes to drive business efficiencies
Honeyfund.com, Inc.COO
May. 2020 - Mar. 2023Denver, Colorado, United StatesRole & Responsibilities:
• Financial forecasting, reporting, planning, and bookkeeping.
• Budget creation and management for all departments, setting KPI’s for each function and managing the team to meet those goals.
• Human Resources, hiring, compliance and oversight of all team and HR functions.
• Staff community building, help maintain and develop new ways to sustain a positive remote work environment.
• Managed all compliance, legal, and government regulations (GDPR, fundraising).
Measurable Outcomes:
• Executed a financial turnaround post pandemic bringing the company to profitability and exceeding revenue goals.
• Rebuilt internal operations, Marketing, Member Success, HR, and Engineering teams to plan, launch and build a new product from scratch post pandemic to modernize our tech stack and product to properly compete resulting in a 35% increase in market share.
• Raised over 2 million to further fund growth into 2022 and beyond.
• Managed Product and Engineering teams to rebuild codebase from scratch to modernize our payment processing, fraud prevention and launched a full re-write of the website resulting in 500+% increase in paying customers.
• Identified over 200k/month in fraudulent activity and solved by rebuilding our member success team and launching an effective fraud prevention department now used as a teaching example at Stripe.
• Launched new partnerships with Shark Tank, Target, Disney, Walmart, Bed Bath, and over 100 e-commerce brands to diversify our revenue streams to create a more sustainable business model. Team Accomplishments:
• Hired, trained, and managed all HR, Product, Engineering, and operations functions, expanding the team by 3x to meet our demanding revenue and EBITDA goals.
• Rebuilt team structure to support a lean, high performing team to meet our EBITDA and OPEX targets whilemaintaining rapid growth
Energize ColoradoVolunteer
Apr. 2020United States
privyoCo-Founder
Mar. 2020 - Apr. 2021Denver, Colorado, United StatesRole & Responsibilities:
• Founded an innovative startup to help artists earn income during the pandemic through our virtual backstage technology allowing fans to interact with their favorite bands in intimate small group settings.
• Responsible for fundraising, business development & partnerships, and product creation
Measurable Outcomes:
• Helped hundreds of artists earn income when they were unable to tour, with our leading artists earning over $50,000 each over just 4 months on the platform.
• Forged partnerships with leading companies in the space such as Cameo and Ticketmaster.
Skills:
Venture Capital, Fundraising, Business Development, Product Innovation, Startups, Customer Acquisition, Financial Planning
soonaDirector Of Operations
Mar. 2019 - Apr. 2020Role & Responsibilities:
• Design and Implement Standard Operating Procedures (SOPs) to meet company financial and growth goals.
• Build marketing, operations, engineering, customer service, and photography staff from the ground up.
• Work alongside CEO and board to develop KPI’s to meet revenue and user growth targets.
• Forecast and analyze staffing, costs, and resource allocation across all locations and e-commerce division.
• Built and launched e-commerce division. Measurable Outcomes:
• Built and deployed financial model and strategy to raise seed extension of 4 million in early 2022 while working with our VCs to align on growth strategies.
• Expanded to new markets across the USA and built out mail in/online strategy resulting in 200% revenue growth at over 40% MoM.
• Created and successfully deployed roadmap and playbooks to expand internationally and online the USA to meet target revenue and user growth figures set by board. Skills:
Fundraising, Venture Capital, Strategic Planning, Operations Management, Team Management, Human Resources, Sales, Business Development, Marketing, Real Estate, Negotiation, Contracts, Photography, Creative Problem Solving, Startups
UberSr. Regional Operations Manager - Greenlight UBER
Jan. 2014 - Feb. 2019Greater Denver Area• Coordinated and managed business segments and functional teams as well as external relationships (research firms, law firms,
tax/accounting & real estate development)
• Created a global support strategy - The “G.R.E.E.N” steps of service to train customer service agents world wide resulting in average NPS increasing over 35%
• Owned P&L for all driver support operations across 4 states, monitoring and adjusting spending based on needs of each city while
creating and controlling all financial analysis, modeling, and opportunity exploration for any joint venture or partnership
opportunities in the region
• Aligned strategy for driver support with overall business goals ahead of IPO, refining and exceeding SLAs, NPS, and customer
satisfaction goals.
• Negotiated real estate leases, property acquisition & terms with national vendors to create support centers that fulfill our drivers
needs
• Led and executed event operations at major events such as Sundance Film Festival and Winter X Games Aspen with record NPS
scores
• Evaluated and successfully executed strategic initiatives across all 4 states that led to top line revenue growth and increased driver
satisfaction based on UBER senior leaderships goals
• Built and scaled a network of support centers that now handle 70% of all first trips and new driver signups in my region
• Controlled all due diligence, contract negotiations, and conflict resolution associated with reviewing new real estate purchases or
vendor partnerships resulting in over 50% cost reduction while improving signup success for new drivers.
• Leading all annual strategy operating plans for our region on all business unit planning review sessions that provide growth
opportunities, operational continuity, new product/services development and restructuring support to drive business unit success
• Hired and managed team of 7 direct reports and 50+ indirect reports
Gametime UnitedGeneral Manager
May. 2013 - Dec. 2014Boston, ma• Drove the organic and inorganic growth strategies to pioneer paperless ticketing in the city of Boston
• Hired team of 6 operations and marketing managers to launch the product in Boston and exceed 50% week over week growth
targets
• Developed real time ticket pricing model to identify arbitrage opportunities and drive profitability across all of our regions
• Performed a competitive analysis of the secondary ticket market and technology to predict market evolution and to recommend
tactical positions to become the preferred platform for secondary ticket sales
Sky Homes, LLCChief Operating Officer (COO)
Sep. 2011 - Sep. 2017Greater Denver Area• Launched a boutique real estate development company targeting unique and historic townhome renovations in New York City
with a focus on sustainability
• Developed business model to take advantage of air rights opportunities to generate disproportionate returns on each property
• Created and controlled all financial analysis, modeling and feasibility analysis for over 50 New York City townhomes
• Partnered with Douglas Elliman’s leading agents and accomplished NYC architects to design and re-develop properties in the
Upper East Side of NYC
• Forged relationships with banks, funds, and high net worth individuals to secure investment for selected property totaling over
$40+M for use in NYC townhome re-development
• Coordinated and managed all relationships with real estate agents, research firms, and architects to renovate selected properties
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