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Work Background
ThoroughCareDigital Video and Marketing Specialist
Feb. 2023Pittsburgh, Pennsylvania, United States
SparktDigital Content Producer
Jul. 2019 - Sep. 2020Pittsburgh, Pennsylvania, United StatesKey Responsibilities: Over-performed as Top Contributor every month, earning over 500K pageviews during my tenure, with an average read time per user of 14.41 seconds. Increased website readership by over 80% by writing engaging, on-brand content for a varied demographic. Consistently authored highest performing stories on the site, including our top performing article with over 105K views. Exhibited strong knowledge of AP style as well as best digital marketing practices including SEO, brand development and social media.
Self EmployedMarketing Content Creator
Mar. 2017 - Aug. 2018Greater Pittsburgh AreaKey Responsibilities: Focused on brand storytelling & visual content creation for independent businesses. Participated in brainstorming sessions with clients to determine best method(s) for sharing their stories. Developed scripts, storyboards, and other pre-production needs required by clients. Delivered shareable, high quality content optimized for web, social media, etc.
Teachers Test PrepCustomer Service Manager
Aug. 2014 - Jan. 2017San Francisco Bay AreaTeachers Test Prep is an online educational company specializing in teacher credential exam preparation. TTP provides a diverse range of free and paid services to assist credential candidates including practice tests, online study guides and video tutorials. Key Responsibilities: Managed production schedules and performed Video Editing services. Ordered office supplies and maintained inventories. Responded to upwards of 70+ customer service requests daily via email and phone. Provided admin support to Operations department. Uploaded and edited website data with CMS. Managed social media accounts (Facebook, Twitter, Google+).
K&M Photo and VideoCo-Owner, Videographer
Aug. 2013 - Oct. 2016San Francisco Bay AreaK&M Photo and Video is a boutique photo and video company that provides high quality media content for weddings, events and branding. Key Responsibilities: Acted as sole videographer for company. Created and maintained website and blog. Managed social media accounts (Facebook, Instagram). Designed all marketing materials including postcards, business cards and brochures. Coordinated all pre and post-production needs with clients. Addressed any client complaints and requests quickly and efficiently.
Chatham Film and Digital Technology DepartmentGraduate Assistant
Sep. 2011 - Dec. 2012Greater Pittsburgh AreaChatham University is a private institution located in southwestern PA with more than 60 undergraduate and graduate programs. The university's Film and Digital Technology department provides media services for all on and off-campus events including lectures, commencements and private events. Key Responsibilities: Filmed and edited digital video content. Responsible for reserving, testing and trouble shooting media equipment. Organized and uploaded digital content to campus servers. Delivered final projects to department contacts.
MetromixCommunity Ambassador
Mar. 2010 - May. 2012Greater Pittsburgh AreaMetromix is an online entertainment guide featuring citywide events, restaurants and bars. The site earned various awards including the Eppy Award for Best Entertainment Site and the Digital Edge Award for Best Advertising Program. Key responsibilities: Established and maintained Pittsburgh site's social media presence (Facebook, Twitter, FourSquare). Contributed written content to website including feature articles, event listings and blog posts. Attended local events and distributed marketing materials. Acted as event photographer and created online galleries. Updated content to website.
Shooting Stars ProductionsAccount Manager & Marketing Copywriter
Jan. 2007 - Jun. 2009San Francisco Bay AreaShooting Stars Productions is the leading youth sports and school photography company in Northern California. The company has been working with schools and sports programs in the Bay area for over a decade and currently photographs over 150,000 players per year. Key responsibilities: Managed 3-5 accounts per cycle. Responsible for all external communication with league reps including scheduling, customer service and quality assurance reviews. Developed copy for a variety of promotional materials including direct mail, website and product descriptions. Created trade show materials, attended trade shows and promoted products. Cultivated and maintained positive relationships with clients.
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