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Work Background
Marymont Labs LLCFounder/President
Mar. 2019Traverse City, MI · On-siteI am the visionary, strategist and lead developer of a food industry startup called Fork’s Edge (www.forksedge.com) and a fitness industry startup called Garage Gym Sensei (www.garagegymsensei.com). My achievements: - Significantly improved and expanded my coding and technical skills while working on these passion projects.
- Achieved AWS Solutions Architect certification
- Constructed on the AWS platform that leverages NextJS, Serverless Lambda, DynamoDB, Cognito, S3, IoT Core, Textract, AWS Glue, and QuickSight capabilities
Forge InsuranceVice President of Technology and Digital Commerce
Oct. 2020 - Aug. 2023Traverse City, Michigan, United States · Remote• Creator of the revamped strategy and business model to support investment in the aggressive growth and transformation of Amalgamated Casualty Insurance Company to Forge Insurance Company. Also orchestrated the rebranding efforts by securing external art direction and marketing / communications talent.
• Developed and executed the digital vision to support the goal to grow written premium 600% in seven years. Key accomplishments include:
o Designer and developer of all Forge Insurance web properties including an innovative, ISO commercial auto rating, quoting, and straight-through processing engine to support in-house underwriting, direct to consumer web funnel and policy administration system conversion endeavors.
o Designer and developer of a python-centric, cost-effective data lake to transform claims data from .csv format to JSON data streams to parquet format to consumption via Tableau and Power BI o All solutions listed above primarily leverage the DynamoDB, Amplify, AppSync, S3, Lambda, Glue, and authentication capabilities from AWS as well as NextJS and HubSpot.
Hagerty InsuranceVice President of Digital Commerce and Valuation
Nov. 2009 - Aug. 2019Traverse City, MI · On-siteI set the vision and led cross-functional teams spanning Valuation, UX/UI Design, UX Development, Digital Marketing and Analytics, User Experience and Sales Funnel Optimization. Under my direction we drove dramatic growth within the largest insurance provider and automotive membership organization for collectable cars ($750M annual revenue). I devised innovative digital strategies to increase revenue and drive retention efforts. I defined and executed the organizational vision and direction enabling Hagerty to expand sales and branding drivers. My achievements:
• Strategically built and led four dynamic digital teams to deliver transformational solutions and increase direct-web new business revenue by 200% over six years. The direct web is Hagerty’s fastest growing and most profitable business segment.
• Leveraged 22 years of cross-industry experience to transform organizational digital capabilities from a home-grown insurance operating system to an integrated cloud-based technology stack that includes Salesforce, Vlocity and Adobe digital solutions.
• Visionary and lead for the Hagerty Valuation Tools experience on Hagerty.com stimulating 4.5M unique users annually while serving as a catalyst for exponential insurance sales growth
Blue Cross Blue Shield of MichiganManager - Management Information and Reporting/Business Intelligence Center
Aug. 2002 - Nov. 2009Detroit Metropolitan AreaI led the design and execution of various business intelligence (BI) application projects encompassing performance management tools, dashboards, and an integrated call center data warehouse. I managed four teams that supported the BI functions dedicated to the various claims and servicing operational departments. I managed data governance and quality efforts for a $55M BI renovation. My achievements:
• Project manager for a collaboration between BCBSM and numerous hospital systems to institute a denial management program and enhance revenue cycle efficiencies. Results from this initiative were published in the 2004 edition of Health Management and Technology.
• Successfully brokered the sale of an award-winning application I created valued at over $3M for BCBSM
AccentureExperienced Analyst
Apr. 2001 - Jul. 2002Managed the data aggregation and analysis activities related to Chiropractic claims overpayments and Medicare secondary payer eligibility issues between Blue Cross Blue Shield of Michigan small groups and Medicare. Helped the client recover over $5 million in overpayments from Medicare.
ACS Healthcare SolutionsSystems Consultant
Jun. 1999 - Dec. 2000Customized and installed the Cerner Powerchart application at Northwestern Memorial Hospital in Chicago, IL. Attained the status of Microsoft Certified System Engineer, Microsoft Certified Database Administrator, and Sun Certified Programmer for Java 2 all through self-study.
Detroit Medical CenterAdministrative Fellow
Jul. 1998 - Jun. 1999Selected for a prestigious and rare fellowship opportunity that provided C-level mentorship and exposure during a time of tremendous corporate business transformation.
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