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Work Background
TRUE FitnessSales Support Team Lead
Mar. 2022 - Feb. 2024O'Fallon, MO · HybridSuccessfully manage/train a team of six Inside Sales Coordinators and two Remote Inside Sales Coordinators, overseeing dealer, retail, and direct orders as well as service tickets, resulting in a monthly sales volume of $6 million.
Expertly handle all International ordering and ordering for our top fitness dealer, totaling an impressive $8 million annually ($1 million International and $7 million dealer). This critical role involves coordinating orders, ensuring accurate order entry, optimizing inventory levels for efficient shipments, coordinating product installations, collaborating with international/national manufacturing companies for timely product delivery, and diligently following up with customers/dealers regarding back-orders or future order ship dates.
TRUE FitnessInside Sales Coordinator
Mar. 2019 - Mar. 2022O'Fallon, MO · RemoteCollaborating with a team of 10 nationwide outside sales representatives, I streamline the order entry process, orchestrate seamless logistics, mitigate equipment and installation challenges, and diligently follow up with customers to ensure utmost satisfaction. Additionally, I actively contribute to reporting, product development, and product service matters alongside the Direct Sales Manager and Vice President of Sales. Consistently processing monthly orders ranging from one to 3 million dollars.
California CasualtyField Marketing Lead
Jan. 2016 - Dec. 2018Greater St. Louis Area · RemoteExtensively traveling by car throughout assigned territory, scheduling own appointments, distributing marketing materials and developing positive working relationships with important group contacts to generate high quality, sellable leads. - 35% increase in sell-able leads.
- Top 10 Field Marketing Reps in the country for 10 consecutive months.
- Small and Large group presentations ( 1 to 350 people)
- Home Office
- Territory Downsized - Laid Off
ScentAirRegional Account Supervisor
Dec. 2012 - Jan. 2016Greater St. Louis Area · RemoteMy responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs, and delivering a sales quota, generating leads and sales of new business-to-business accounts, fielding and closing incoming sales inquires, and building and maintaining a pipeline. Have a team of 10 Regional Account Representative who report to me. - 45% increase in territory sales
- Platinum Club three times, Gold Club 17 times
- Top 10 Reps in Country (80 reps total) 19 consecutive months
- Managed a $700K territory
- On-boarding for new hires and on-going training for current reps.
- Based out of Home Office. Laid off due to reorganization
Entertainment PublicationsAccount Specialist Manager- Outside Sales
Apr. 2006 - Apr. 2012Troy, Michigan · RemoteOutside sales to the elementary, middle and high school channels as well as private schools and non for profit organizations for fundraising products (coupon book, Sally Foster, and Cookie Dough). Quota driven environment. Responsible for new business development as well as servicing current accounts. Have a team of 5 Account Specialist who report to me. - 58% growth of territory
- Top 10 Representatives in the country for 10 consecutive months
- Managed a $500K territory
- Did all new hire on boarding process for territory
- Based out of a home office. Laid off due to company filing bankruptcy.
Multiple Companies (SBC, MCI, Gabriel, Verizon, GTE)Telecommunications Specialist Manger/Trainer
Oct. 1992 - Dec. 2005St. Louis · HybridResponsibilities included researching, creating, and the development of training manuals and job aids to use in the training classroom for B2B sales and customer service. Managed and trained new hires and continuous training classes that averaged eighteen to forty people per class for up to a four-week period. Participated in monitoring agents and giving feedback on a daily basis. Researched, developed and implemented continuous sales training manuals for agent and supervisors to use at their stations. - Top Representative 5 Years straight (1992 to 1997)
- Promoted to Director of Training (10/1997)
- Developed and Implemented new training procedures and manuals for SBC and Casino Queen Call Centers.
- Responsible for up to 40 new employees each month for training and transitioning into work environment.
- Bought out, reorganized, and laid off due to move of company multiple times.
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