MetaSenior Learning & Development Lead
Apr. 2020 - Aug. 2023SingaporeSupported cross-functional leaders to resolve 32 P0 escalations, resulting in policy updates, improved learning materials, reduced PR risk, unblocking $113M in monthly ad revenue, and aligning learning initiatives with core business priorities, achieving performance goals for 4000+ learners. Leveraged established frameworks (5MoN, SixBoxes, Bloom's Taxonomy) for strategic learning decisions, improving understanding of L&D’s business impact and solution measurement. Collaborated on the design, delivery, and continuous improvement of a comprehensive curriculum comprising 200+ modules, providing standardised onboarding and up-skilling experiences for 4000+ learners. DEI lead for Pride@ in APAC for 3 years, leading a team of 19 ICs to execute 25 regional initiatives each year, and supporting intersectionality with Women@, Disability@ and Black@ during their heritage moments annually.