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United Kingdom
Work Background
EurobankSenior Information Technology Project Manager
Dec. 2023Athens, Attiki, Greece
IndraSenior Information Technology Project Manager
Mar. 2023 - Nov. 2023Athens, Attiki, GreeceIn this role I worked as an IT Project Manager for European Commission customs, DG TAXUD, for a new project, called CBAM, Carbon Border Adjustment Mechanism, a new EU mechanism to tackle the climate change across EU. More for this great project can be found in the link below: https://taxation-customs.ec.europa.eu/carbon-border-adjustment-mechanism_en My daily tasks in this project: - Facilitate successful execution of the CBAM project.
- IT Project Manager and Technical Reviewer.
- Focus on the European Commission DG TAXUD CBAM project.
- Engage closely with DG TAXUD stakeholders and EU external partners (Software Developers and Hardware Providers).
- Oversee project progression, monitor delivery of milestones.
- Active participation in key project meetings facilitated by DG TAXUD stakeholders and SOFTDEV contractors.
- Collaboration with internal testing team for quality assurance during testing cycles.
- Ensure seamless coordination and alignment between project stakeholders.
Alpha BankIT Project Manager
May. 2022 - Mar. 2023Athens, Attiki, Greece- Working as IT Project Manager for Bank's internal IT Projects
- Monitor the implementation and development of new PPM tool for Greet IT Departments
- Monitor the implementation and development of the existing ticketing system to fit the modern needs of Bank's internal IT Departments
- Working with internal IT Security team, IT Systems Teams and external vendors to improve current systems for the Alpha Bank Group in Greece, Romania and Cyprus
- Helping to improve internal processes
Network Dynamics - Athens GreeceIT Project Manager
Aug. 2020 - Mar. 2021Athens, Attiki, Greece- Managed Cloud services provided by Network Dynamics.
- Collaborated closely with Microsoft and various SaaS vendors to ensure comprehensive tool offerings for clients.
- Operated within Network Dynamics as a Silver Microsoft Partner, specializing as Managed IT Service Providers and Cloud IT Solution Providers.
- Focused on addressing businesses' daily IT-related challenges and needs.
- Took on the role of managing director, working closely with team leaders and aiming to enhance work processes and productivity.
- Explored and implemented new tools across departments to boost individual productivity while maintaining a healthy work-life balance.
Sunrise Senior LivingIT Project Manager
Aug. 2019 - Aug. 2020Beaconsfield, England, United Kingdom- Actively participated in multiple internal IT projects since starting in the position. - Organizing 3rd Party Vendor for Internet Fiber installation to Head Office, existing care home buildings and planning installation for the new builds. - Utilized technologies including Citrix, Microsoft O365, SharePoint, Printer Logic Secure Print, Service Now, Cisco Meraki VPN, Cisco DUO Authentication, and AirWatch -Printer Replacement Project:
Replaced old printers with new Toshiba printers and implemented Printer Logic secure printing service. Collaborated with external vendor for printer deliveries and management -Business iPhone Devices Replacement Project:
Replaced old business iPhone devices with new ones for team members. Consolidated mobile providers under a single provider for all business members. Coordinated with Business Telecom Provider for a smooth transition and management -Windows Upgrade Project:
Oversaw transition from Windows 7 to Windows 10 for 200 laptops for remote users and 100 desktops for our Head Office users. Completed the upgrade before the end of November 2020, aligning with Windows 7 end-of-life and withing the given deadline. Solely managed and organized the project while handling regular day-to-day tasks.
Sunrise Senior LivingSystem Support Specialist
Aug. 2018 - Aug. 2019Beaconsfield, England, United Kingdom- Provided IT support to users at Head Office in Beaconsfield and various communities
- Utilized both onsite visits and remote connections to assist with user computer issues
- Managed ticket assignments, often involving third-party vendors contracted for community support
BurberryIT Project Manager
Sep. 2016 - Aug. 2018London Area, United KingdomDuring my time in Burberry I got involved with IT Projects such as: - Automation many manual processes in the IT department.
- Automation of the starters and leavers process
- New processes in the Services Desk, ticketing updates and monitoring. The above projects were very demanding as I had to collaborate with different development teams, the HR team, the Finance team and managers from all the departments across the business to fine tune the hiring process and automate it in one tool for all departments.
BurberryService Desk Analyst
Sep. 2014 - Sep. 2016London Area, United KingdomDuring my time in Burberry I worked and support users with technical problems in the office and in the store. Collaborating with my manager and team leader on presentations. I was also responsible for training new starters in our department.
NexTech CyprusWindows System Administrator
Mar. 2011 - Oct. 2011Nicosia, CyprusWindows System Administrator inside Dell Cyprus, and also support to company’s clients across the island of Cyprus. Offering support in Server maintenance, workstation and server installations, backups, repairs, Hyper-V virtual machines
iGo Techology SolutionsFounder
Jan. 2007 - Mar. 2011Khalándrion, Attiki, GreeceOwner and Manager of iGo Techonology Solutions. I had my own computer company, located in Athens, and I was providing IT services in small and medium sized companies. From networking, administration, to security and authoring. Clients such Benetton Clothes, Restautants, Burberry Clothes and more
Omnitech S.A.Technical Specialist
Sep. 2005 - Mar. 2006Athens, Attiki, GreeceTechnical Specialist at Mobile Phone repair department
GermanosTechnical Specialist
Apr. 2004 - Nov. 2004Khalándrion, Attiki, GreeceSales Representative and Technical Specialist at Mobile Phones Service Department
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