Debdeep Banerjee - Sr Engineering Manager, American Express

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Work Background

American ExpressSenior Staff Software Engineer

Jan. 2014Phoenix, Arizona AreaServe as Senior Staff Engineer responsible for the design and execution of the Software Engineering vision and mission, monitoring continuously to ensure alignment with the organizational technical strategies and culture • Leverage expertise and best practices to manage 3 teams, delivering hands-on technical and systems architecture direction for all projects, as well as mentoring employees concerning technical leadership, generating solutions to support the enterprise • Play an integral role in planning technical deliveries, providing strategic guidance during program increment planning or PI planning • Collaborate with various other organizational teams concerning Software Engineering efforts, directing the initiatives from the Software Engineering perspective • Deliver guidance to the cloud and non-cloud Infrastructure teams in developing optimal scalability, performance, and availability of various applications owned by the teams • Modernized the authentication and externalized the concept of the user to the Cloud, transitioning the experience in the web portal, reducing fraud loss from $480M a year to $50M a year, as well as achieving a patent for user management • Work with the organizational Architecture team to ensure common architectural patterns across all teams • Partner with Product Management to design and define product roadmaps, ensuring the standardization of approaches, frameworks, and toolsets • Oversee the development of technical standards and regularly evaluate to identify gaps and make changes as needed • Provide guidance to Human Resources in hiring, performance evaluations, recognition, and disciplinary action, as well as mentoring, coaching, and developing high-performing teams • Addressed the organizational back-end stand-alone services that were very expensive and difficult to scale vertically, contributing to moving 6 applications/services completely towards microservice running in the Cloud, making the entire product stack scalable

Cognizant Technology SolutionsSr Software Engineer

Sep. 2010 - Jan. 2014Greater Atlanta Area• Collaborated with Systems Analysts, Engineers, Programmers, and others to design systems, gathering information on project limitations and capabilities, performance requirements, and interfaces • Identified areas of underperformance or errors and modified existing software, supporting adaptability to new hardware and driving improved performance • Responsible for developing and overseeing the software system testing, validating procedures, programming, and documentation • Oversaw the work of Programmers, Technologists, Technicians, and other engineering and scientific personnel, utilizing expertise to train, guide, and develop to achieve individual as well as organizational success • Communicated with various customers concerning software system design and maintenance, listening to the voice of the customer to ensure solution delivery that aligns with specific needs • Led a project to modernize the operation into a semi-hybrid application, transitioning from a mainframe into a distributed system, generating a significant cost reduction • Modernized and moved the web services to be more program driven, controlling from Java sight to support the backbone services

TCSAssociate Systems Engineer

Mar. 2010 - Sep. 2010Kolkata, West Bengal, IndiaUtilized expertise to modify existing software, focusing on correcting errors, adapting to new hardware, and upgrading interfaces, establishing a foundation to improve performance • Communicate with customers to answer questions, provide strategic guidance, and perform maintenance on software systems • Collaborated vertically to build a cross-calculating model to calculate the cost and generate a quote for customer coverage, transitioning the process from 3 to 4 layers into 1 layer, completely externalizing and making it more reliable • Performed deep dives to analyze information and utilize the data to determine, recommend, and plan the installation of new systems or modification of existing systems • Partner with the engineering staff to evaluate the interface between hardware and software, developing specifications and performance requirements, and resolve any customer problems

AcclarisSoftware Engineer

Oct. 2008 - Apr. 2010Kolkata, West Bengal, India• Listened to the voice of the customer to identify specific needs, ensuring the understanding of specific system requirements • Performed analyses on the system architecture, verifying stability, interoperability, portability, security, and scalability • Partnered with engineers and software developers to identify appropriate design solutions, analyzing thoroughly to ensure the compatibility of the system components • Delivered strategic technical guidance and support concerning the development and troubleshooting of systems, monitoring system operations to identify potential problems • Developed a roadmap providing guidelines to customers or installation teams, supporting the implementation of secure systems • Recognized the inability to scale horizontally individually and broke the entire product into different modules for claim, payment, and enrollment, reducing cost significantly from $800K yearly to $450K yearly

Databazaar IndiaSoftware Developer

May. 2007 - Sep. 2008Kolkata, West Bengal, India• Developed and performed software system testing and validation procedures, programming, and documentation, leveraging results to make modifications to existing software to correct errors, allow adaptation to new hardware, and improve performance • Collaborated cross-functionally with Systems Analysts, Engineers, and Programmers, gathering information concerning project limitations and capabilities, performance requirements, and interfaces and designing a system that aligned with all specifications • Performed analysis of user needs and software requirements and leveraged all information to determine the feasibility of design within time and cost constraints • Designed and implemented technical solutions for the e-Commerce end of the product supporting the supply chain management of printer products, delivering time ship management for internal employees • Created an application for the legal processing team providing internal software that included knowledge management, delivering a legal process search engine storing legal descriptions with easy retrieval

Trust InfocommSoftware Programmer Intern

Jun. 2005 - Apr. 2007To develop web based applications using , J2EE based technologies.