Metin Cakir - CTO, Own

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Dubaipetfood.com (The Pet Shop LLC)Chief Technology Officer

Dec. 2021 - Jul. 2023Dubai, United Arab Emirates · On-site✔️ Technologies: Microsoft Dynamics, Oracle Commerce Cloud ✔️ Spearheaded Petshop's international expansion as CTO. ✔️ Achieved a significant 70% reduction in AWS infrastructure costs, optimizing cloud consumption. ✔️ Successfully launched a mobile app within an efficient 2-month timeframe with minimal resources. ✔️ Drove a remarkable 20% increase in revenue, with mobile apps contributing 65% to the total. ✔️ Implemented cost-effective "Ship from Store" strategy, resulting in a 15% reduction in delivery expenses. ✔️ Innovatively developed an in-house middleware for seamless data integration, boosting customer retention by approximately 50%. ✔️ Strategically managed technology expenses, realizing a 40% budget conservation through the selection of optimal technology staffing partners. ✔️ Established performance benchmarks and implemented a tracking dashboard, resulting in a remarkable 45% reduction in IT service response times. ✔️ Enhanced customer convenience by introducing additional payment options. ✔️ Successfully launched multi-platform mobile apps within 2 months. ✔️ Improved the dubaipetfood.com online portal, effectively reducing abandoned cart rates by half. ✔️ Pioneered the "Click and Collect" model, reducing order cancellations by around 10% while achieving a 5-6% upsell rate. ✔️ Streamlined the last-mile delivery tracking system, enabling cash-on-delivery and reducing phone inquiries by 50%. ✔️ Introduced essential tools like App Radar and Google Analytics 4 to bolster the internal technology stack in support of business requirements. ✔️ Mentored the internal team in agile methodology, fostering improved communication and development speed. ✔️ Implemented open performance KPI tracking, enhancing team performance without expanding the team size and maintaining high morale. ✔️ Effectively managed relationships with external vendors, including major OEM suppliers, like Microsoft and Oracle, ensuring optimal value for investments.

GratisDirector of IT

Jan. 2021 - Dec. 2021Istanbul, Turkey · On-site☑️ Technologies: Oracle Commerce Cloud, SAP, Microsoft Dynamics ☑️ Orchestrated modernization efforts for SAP modules, leading to substantial cost savings and notable system performance improvements. ☑️ Spearheaded a successful digital transformation, achieving outstanding on-time delivery rates during challenging circumstances. ☑️ Executed a comprehensive multi-cloud migration strategy, optimizing system performance and resilience. ☑️ Introduced advanced reporting tools, significantly reducing report generation time and enhancing real-time data analysis. ☑️ Transformed the Warehouse Management System, ensuring efficient operations with minimal customization. ☑️ Implemented cost-saving measures, optimizing the tech budget while maintaining operational excellence. ☑️ Cultivated effective collaboration with stakeholders to ensure project success and timely delivery.

MediaMarkt TurkeyHead of Information Technology

Feb. 2018 - Jan. 2021Istanbul, Turkey · On-site✔️ Technologies: Microsoft Dynamics, Custom build ERP, Mobile app development tools ✔️ Led the centralized IT department overseeing operations across 14 countries. ✔️ Managed core solutions, including ERP, eCommerce, custom applications, and POS systems, with a substantial budget. ✔️ Achieved notable improvements in incident response times for support teams. ✔️ Provided guidance to department members, resulting in enhanced project efficiency. ✔️ Spearheaded system security enhancements, leading to a significant reduction in cybersecurity incidents. ✔️ Collaborated with external vendors, including major technology providers. ✔️ Worked with cross-functional teams to identify and streamline workflow processes.

KoçSistemLead Program Manager

Jun. 2017 - Feb. 2018Istanbul, Turkey · On-site☑️ Took ownership of program management with broad oversight over IT needs for all Koc companies, particularly in automotive sector with clients such as Ford & BMC. ☑️ Developed well-defined rate cards, resulting in a 15% reduction in resource invoicing errors and heightened financial transparency. ☑️ Implemented efficient invoicing processes reducing billing cycle time by 30%. ☑️ Conducted due diligence, estimations, and procurement for solution needs across all Koc companies, optimizing resource allocation and controlling project cost overruns. ☑️ Played a pivotal role in managing CRM systems for all Koc companies, resulting in a 20% increase in customer satisfaction scores. ☑️ Facilitated mentorship programs resulting in a 15% increase in employee retention.

LC WaikikiSenior Project Manager (Direct Report to CTO)

Jan. 2016 - Jun. 2017Istanbul, Turkey · On-site✔️ Demonstrated exceptional project management expertise, overseeing, and delivering results for a portfolio of 100+ projects. ✔️ Established skills in project planning, resource allocation, timeline management, and budgeting to ensure project completion on time and within scope. ✔️ Converted a COTS Product Lifecycle Management (PLM) solution to a highly personalized enterprise solution through 70% customization. ✔️ Managed the end-to-end PLM project, optimizing processes from cotton farming to in-store clothing availability.

Garanti TeknolojiLead Architect

Sep. 2012 - Jan. 2016Istanbul, Turkey · On-site☑️ Served as the lead technical manager, fostering communication, and addressing challenges across engineering, management, procurement, sales, marketing, quality assurance, and suppliers while overseeing a portfolio of over 200 projects. ☑️ Led a groundbreaking project on achieving low latency, lowering from 2 seconds to 0.2 seconds, between disaster recovery (DR) sites for the core banking system. ☑️ Mentioned low latency project was taught as a case study in universities. ☑️ Steered a complex data separation project for Cyprus operations of the bank in response to regulatory changes, managing a cross-functional team of 300+ experts. ☑️ Orchestrated the development and successful launch of the Bonus Flash Banking Loyalty app with over 26 million downloads. Led a diverse team of over 80 professionals. ☑️ Directed the innovative Cash Management project, incorporating different technologies, to monitor and track ground movement of over USD 1 billion in cash.

Dijital YazılımSoftware Developer

Oct. 2009 - Sep. 2012Istanbul, Turkey · On-site✔️ Influenced successful development of more than 50 projects across customers. ✔️ Created a real-time public transport tracking system deployed across 100+ stations. ✔️ Digitally transformed McDonald's Switzerland's business operations by automating invoice differentiation, reducing manual work by 90% by implementing OCR technology.

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