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Work Background
MJV Technology & InnovationSystem Analyst
Feb. 2024São Paulo, São Paulo, Brazil · On-site* Development and tuning of massive data structures across SAS/SQL platforms;
* Data architecture in a Gutemberg Machine Learning environment;
* Informational data transition to Cloud Databricks;
* Data analysis in a Data Lake environment with PySpark, Python, and SQL;
Target Inteligência & Tecnologia LtdaData Scientist
Dec. 2021 - Feb. 2024São Paulo, Brazil · On-site* Data modeling and architecture for a management platform within Santander Brazil;
* Development and tuning of massive data structures across SAS/SQL platforms;
* Implementation of new data structures for Data Lake using Python and SparkSQL;
* Analysis and demonstration of performance and quality KPIs with a focus on Credit Recovery;
* Automation of periodic procedural routines;
* Documentation of internal processes;
* Implementation of Agile Scrum methodology in an outsourcing team;
O AntagonistaSenior Web Developer
Oct. 2019 - Nov. 2021São Paulo, Brazil* Data architecture in a MySQL environment with RDS - Amazon AWS;
* Implementation of a data warehouse with AWS ETL routines;
* Structuring and automating data and routines on Linux servers;
* Workflows for Marketing Cloud platforms Salesforce and Dinamize for lead management and email campaigns;
* Creating dashboards in Looker Data Studio and Amazon QuickSight environments;
* Data consumption for strategy in Google Analytics and Ads;
* Additionally, development in Oracle NetSuite, PostgreSQL, Vindi, and Hotmart APIs;
* Focus on managing sales pipelines, strategies for subscriber retention, and engagement in a news platform;
Ultracall Contact Center LtdaIntegration and Business Intelligence Consultant
May. 2016 - Oct. 2019São Paulo, Brazil* Software modeling for lead management and sales funnel for the business segment;
* Development of proprietary CRM in a web environment (PHP, HTML, CSS, JavaScript, and SQL);
* Creation of ETL workflows;
* Google APIs;
* Planning integrated strategies with dialers and managing KPIs for door-to-door sales and telemarketing
* Automated management reports in VBA Excel;
MKM ServiceComIT Manager
Jul. 2014 - Jul. 2015São Paulo, Brazil* Manager of the support team for proprietary B2B CRM platform;
* Responsible for infrastructure in an external physical Data Center environment;
* Generation of management information;
* Development of ETL workflows in SQL Server / SSIS;
* Project management for web integrations with new partners;
* Tools: Gantt Project, VBA, Ubuntu Server, SQL Server, Integration Services, and maintenance of PHP and DotNet code;
UltraCall Contact Center Ltda.System Analyst
Apr. 2013 - Jan. 2014SQL/VB6 developer, with a focus on continuous process improvement and operational/strategic planning aimed at results for the cable TV sales team, subscriptions, and technology services. Manager of the Backoffice Team, implementing VBA with Excel in management reports, supporting the MIS department with management numbers.
Ultracenter Sistemas de Recuperação de Crédito e Contact Center LtdaSystem Analyst
Oct. 2008 - Apr. 2013Analysis and development of software and tools for Credit Recovery and Collections using VB6 and Sybase, as well as analysis of text file and spreadsheet layouts, business rules, communication with clients and suppliers, process documentation, and coordination of the processing team.
Metalúrgica Boa Sorte LtdaAssistant Programmer
Dec. 2003 - Feb. 2006Consulting and development of administrative and fiscal systems, management of accounts payable, collections, customer service, IT support (computer maintenance), creation and administration of local networks, development focused on office routines using Access and VB6, including controls for billing, sales, suppliers, inventory, and creation of correspondence and mail merge templates.
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