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Work Background
FreelanceBusiness Consultant and Trainer
Jan. 2016Designed and implemented operational strategies that resulted in significant cost savings for clients in various industries including retail, supplement wholesaling, training production, and F&B retail. Conducted data analytics to identify trends, patterns, and opportunities for process optimization, which led to improved operations and more accurate forecasting. Advised clients on process improvement initiatives that streamlined operations, reduced cycle time, and eliminated bottlenecks, resulting in increased efficiency and productivity. Built strong relationships with clients and provided exceptional customer service, resulting in repeat business and referrals. Demonstrated strong project management skills, successfully managing multiple projects simultaneously and delivering them on time and within budget. Developed and delivered customized training programs to clients to improve their employees' skills and knowledge, resulting in increased job satisfaction and retention.
Al Jazeera BalkansDistribution Manager
Jun. 2014Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina · On-siteDrove the growth of the Al Jazeera Balkans TV channel from 2.5 to9.4 million users through successful distribution to 180+ European partners. Built and maintained strong relationships with key partners and customers to ensure seamless operations and support new market penetration Developed and executed effective branding strategies to reinforcethe channel's market position and maximize customer retention
SITAN VEZDirector and Founder
Jan. 2014Sarajevo, Bosnia and Herzegovina · HybridLed the development and execution of successful cultural events that attracted large crowds and generated significant community engagement. Collaborated with local government officials to secure funding for community initiatives and events. Designed and launched educational initiatives that effectively reached and impacted a wide audience. Established partnerships with key community stakeholders and organizations to increase the association's reach and influence. Effectively communicated the association's mission and impact to donors and supporters, resulting in increased funding and resources for the organization
Dermo Centric (Enterprise)Founder
Sep. 2011 - May. 2015Kuala Lumpur · On-siteEstablished and managed a successful import, distribution, and sales operation for Naturactivé Skincare line across Malaysia, Singapore, and the Balkans Analysed industry trends and tracked competitor activities to optimise product development and market expansion Designed and implemented effective marketing and sales strategies that drove business growth and maximized profitability
Cempaka Schools MalaysiaProfessor/Teacher
Jan. 2011 - Dec. 2014Kuala Lumpur, MalaysiaInspired a passion for global perspectives among high school students as an IGCSE teacher. Guided and mentored students, helping them make informed decisions about their future career and academic paths.
Kesten Palm EnterpriseInternational Business Development Consultant
Feb. 2010 - May. 2014Kuala Lumpur, MalaysiaRevamped promotional advertising and marketing content, resulting in a 25% increase in customer engagement and sales. Conducted extensive market research to identify key trends, resulting in a successful rebranding campaign for a major client. Provided expert advice to clients on product research and in-house development process, resulting in cost savings and improved efficiency.
L'OréalPromo/Sales Team Manger
Nov. 2008 - Jul. 2009Sarajevo, Bosnia and HerzegovinaSuccessfully managed a sales and promotional team to deliver outstanding results, including maintaining a network of merchandisers and promoters, and managing key accounts and business development. Designed and implemented innovative marketing tools and campaigns aimed at internal clients and B2B stakeholders, resulting in increased sales and profitability.
L'OréalMarketing Manager
Jun. 2006 - Jul. 2009Zagreb, CroatiaDeveloped and executed successful branding campaigns to educate target audiences on product features, benefits, and value, driving sales growth across Southeast Europe. Conducted comprehensive research and analysis to determine brand positioning and market trends, resulting in more effective marketing strategies and campaigns. Devised new sales and marketing strategies and tools in collaboration with sales and other stakeholders, resulting in increased brand awareness, customer engagement, and sales.
International Business ConsultingBusiness Consultant
Jan. 2004 - Dec. 2005Prishtina, KosovoConsulted on various issues pertaining to: Human resources, Investments, but mainly project management, youth development projects, and the link between business and the environment. Worked and liaised with various local NGOs dealing with youth issues and policy as well as with several youth clubs. Conceptualized youth sector database.
IFC - International Finance CorporationConsultant and Analyst for Impact Assessment
Sep. 2003 - Apr. 2005Sarajevo, Bosnia and HerzegovinaWorked on automating the impact analysis process for SMEs as part of the SEED (Southeast Europe Enterprise Development) program, resulting in more efficient and effective analysis of completed projects. Supervised staff in four countries related to SEED's metrics and evaluation process, ensuring high-quality data and analysis Conducted analysis of completed projects, identifying areas for improvement and providing recommendations to clients to improve the effectiveness of their operations..
World University Service Austria (WUS Austria)Project Coordinator
Jan. 2003 - Dec. 2005Sarajevo, Bosnia and HerzegovinaDemonstrated exceptional financial management and budget planning skills while overseeing Model United Nations, Business Case Challenge, ICT Competition, and Law Moot Court events. Led the full range of promotional activities, from event preparation to implementation and post-event analysis, resulting in successful and well-received events. Developed and implemented new event strategies and tools that helped to attract more attendees and boost engagement.
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