Caroline Desrochers - Founder, Marguerite & Dignité Inc

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Work Background

Marguerite & Dignité Inc.Founder

May. 2021Montreal, Quebec, CanadaMarguerite & Dignité Inc. was founded by Caroline Desrochers in 2021. We offer legal compliance consultancy services to-for organizations wishing to update their compliance programs, automation projects and also the policies, processes and overall initiatives meant to prevent violence in the workplace. (Bullying, sexual harassment, discrimination harassment). Via a trauma-informed approach, we help individuals who seek guidance to determine if their-a current workplace related abusive situation qualifies as a legal compliance and-or ethical breach.

Tata CommunicationsGlobal Legal Compliance -Ethics Counselor

Sep. 2017 - Mar. 2021Montreal, Quebec, CanadaThe Compliance Operations professional identifies functions and business practices requiring compliance activities. The Compliance Operations professional designs, develops, implements, and evaluates the compliance program and monitors its operational implementation. The Compliance Operations professional also revises the compliance program in response to the changing operational needs of the organization. He plans, develops, implements, and evaluates the compliance plan and promotes training activities to train the company staff about the corporate compliance rules, standards, and obligations. The Compliance Operations professional may have to coordinate with other organizational functions such as human resources, legal affairs, and others, educational and training programs focusing on the elements of the compliance program to ensure that the whole staff is knowledgeable of and comply with applicable federal, state, and industry standards. As an Ethics Counselor to my organization, I act as a promoter of ethical conduct to 10k plus employees across multiple geographies, via the different policies governing our operational standards. Code of Conduct, Dignity in the Workplace are matters in which I have a deep knowledge and experience.

Tata CommunicationsLegal Compliance Business Operations Management

Aug. 2017 - Jul. 2020Montreal, Canada AreaA global role that involves developing and managing processes and implementing cross-functional initiatives for the legal, contract management, sales and knowledge management platforms across the commercial, regulatory and compliance functions of Tata Communications. Analyse opportunity for automation and liaise with the tech teams for changes and enhancements Contract obligation management and provide assistance on data migration in line with the teams strategy Taking initiative to continuously improve the knowledge management content, processes and usage so that content is easily accessible and readily available Understanding the definitions and business requirements on the report requests and distribute management reports accurately. Supporting new processes and testing new tools, providing assistance with UAT, roll outs and training sessions to business teams Effectively prioritize and manage multiple work streams in a fast paced environment Leading governance and change management with stakeholders across the organization Build strong partnerships with all internal/external stakeholders that allow end-to-end seamless delivery .

Tata CommunicationsVoice Business Operations Management.

Sep. 2009 - Aug. 2017Montreal, Canada AreaA global role managing the business operations for voice products ( Bilateral and Swap class agreements ) for the America's region. Direct interface with customers on contract management, settlement, IT, legal, routing, costing. process management and implementation. Subject Matter Expert on reporting and analytics systems.

Tata CommunicationsCarrier Relations Manager

Oct. 2006 - Aug. 2009Montreal, Canada AreaCarrier Relations. Manage Bilateral agreements with Europe and America's regions- Review profitability. Interface Finance/Settlements.-External and Internal Audit. Process implementation with IT.

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