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Work Background
FreelanceCertified HR Consultant
Dec. 2023
ZempleoDirector of Human Resources
Dec. 2016 - Sep. 2023Charlotte, North Carolina, United States · RemoteTalent Management and Team Leadership: Led and motivated a virtual team of six Senior People Business Partners and People Operations Partners. Established a culture of teamwork and high-level human resources support.
Strategy and Succession Planning: Partnered with C-suite leaders to drive strategic planning initiatives, leveraging expertise in succession planning to identify and nurture future leaders within the organization. HR Operations: Developed and executed onboarding procedures, ensuring seamless documentation, background screenings, personnel records and rigorous compliance with regulations and internal policies. Oversight of payroll operations, benefits administration and open enrollment. Employee Relations: Served as advisor for the People Team, providing expert guidance and support on employee relations matters, the overall well-being of the workforce, disciplinary action, terminations, and the enhancement of employee satisfaction. Audit and Compliance: Oversaw compliance with employment laws, benefits administration, and payroll processes, ensuring accurate record-keeping and reporting. Ensured that audits were conducted, resulting in accurate outcomes.
Process Improvement and Project Management: Proactively identified opportunities to develop and streamline processes, embracing change management principles to ensure optimal efficiency. Led project management efforts by gathering data, setting goals, defining timelines, tracking milestones, and delivering comprehensive updates to stakeholders. Aligned the organization for growth by collaborating with the People Team and cross-functional departments, optimizing overall operations. Partnered with Compliance, IT, Finance, and Payroll leaders to ensure process alignment with company policies, goals, and objectives.
Compliance and Reporting: Operated in 26 states, stayed up to date with the latest employment and payroll laws and regulations, including tax, wage and hour, and state-mandated paid leave.
ZempleoProgram Manager
Mar. 2014 - Dec. 2016Charlotte, North Carolina, United States · Remote
ZempleoSenior Human Resources Business Partner
Nov. 2011 - Mar. 2014Charlotte, North Carolina, United States · Remote
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