San Diego Humane SocietyGuest and Client Relations Team Member
Jun. 2013 - Aug. 2015Coordinated scheduling for community spay/neuter clinic, managed a team of guest relations volunteers, SaaS customer service success, designed help forums, coordinated lost and found, community outreach, answered incoming calls, relayed information on programs to the public, stocked small store, priced items, invoiced, and communicated with vendors for lowest prices on products. Kept logs of program success, and managed finances for non profit and donation transactions within guest relations. Work on guest relations team to assure that the humane society is accurately and effectively upholding a positive face within the local and surrounding communities. This included email handling, social media content creation, assisting in marketing campaigns, and growing a dedicated following across social media to assist in the effective adoption and fundraising efforts!