ZulilyLead Copywriter - Product & Retail Copy
Jan. 2018 - May. 2021Columbus, Ohio- Provided monthly quality reviews for up to 20 product/retail copywriters and editors, many of whom showed quality improvement month over month
- Helped to create new copy standards for all product divisions, as well as ensure all language used is legally compliant and on-brand
- Supported copy team through launch of new proprietary software by helping to troubleshoot and acting as a liaison between the copywriters, project managers, tech team and developers
- Hosted creative workshops and team meetings, and helped deliver monthly business reviews to leadership
- Problem solved in real time with peers in Seattle, leadership, and partners in merchandising for issues surrounding capacity, scheduling, copy standards, and customer complaints