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Network Power<100 people
Roles
💸50%
Marketing
🗿50%
HR
📋50%
Assistant
Geos
🇮🇩50%
Indonesia
Work Background
TurnitinSenior Manager - Customer Growth - South East Asia
May. 2020Jakarta Raya, Indonesia · RemoteCreates and implements a strategy to assist the organization attract and retain consumers while also upselling products and services. This entails obtaining feedback from customers as well as internal departments such as analytics, operations, and marketing, and then using that data to set growth goals and choose key performance indicators. Responsibilities: - Establishing and supervising a growth management team and the professional services consultants team to ensure and optimize the usage of the company programs for the customers. - Implement the growth management strategy and maintain an in-depth knowledge of company products and services, and ensure that team members, also product and service experts by partnering with Sales Enablement and Product Management
- Along with the central functions, optimize programs for the customer lifecycle based on regional needs, while identifying opportunities for continuous improvement and learning from best practices in industry
DynEd IndonesiaCountry Manager
Aug. 2017 - May. 2020JakartaImprove DynEd’s market position in Indonesia and achieve financial growth. Define long-term organizational strategic goals, build key customer relationships, identify business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Responsibilities:
Partner Strategy Development: Collaborate with stakeholders across the company (engineering, marketing, legal, and finance) in development of business and product strategy, translate business and product strategy into a partner strategy, and identify partnerships that can grow our business including how we can accelerate our product road-map through inorganic activities.
And responsible of the P&L in Indonesia.
Putera Sampoerna FoundationHead of Department (Sales )
Sep. 2015 - Jul. 2017JakartaLeading Students Recruitment (Sales) department which consist of the pre sales/event team, sales team and the operational team in reaching the company's goals which measured by the number of students that enroll to Sampoerna Academy -K12 School as well as to Sampoerna University. Achievement – Increased the Sales up to 82% YOY Growth for Sampoerna Academy and 24% YOY Growth for Sampoerna University (2015 compare than 2016 achievement)
IDP Education Pty, Ltd.US Destination Manager for IDP Indonesia and Malaysia
Jan. 2015 - Sep. 2015JakartaA key leadership role and is accountable with key responsibilities in delivering the leads and establish strong relationship with the clients from USA by improving the IDP’s market share, credibility and support in Indonesia and Malaysia.
EF AcademyProduct Manager for Asia - Sales
Oct. 2013 - Aug. 2014Asia- Responsible for the sales number of the company's products in Asian market by opening relation with local agents in each countries in Asia (Malaysia, Cambodia, Philippines, and Vietnam)
- Researching a new market for company's specific product in some countries Achievement: - Road show in Cambodia and attended by 48 selected participants - Signed contracts with 5 agents in Cambodia and Malaysia
- Being assigned to be based in Ho Chi Minh for 3 months in monitoring and as the interim Country Program Manager in Vietnam, for both offices in Ho Chi Minh and Hanoi and increased sales up to 40% YOY Growth
EF AcademyCountry Product Manager
Aug. 2010 - Sep. 2013Jakarta - IndonesiaCountry Product Manager – Indonesia; responsible for the company's products in the market and reach the company's goals by:
• Building up the company brand
• Manage the budget of the product
• Managing quality control and customer service at all levels
• Directing its sales and marketing activities
• Developing marketing activities • Profit and Loss responsibility • Prepare monthly, quarterly and annual sales forecasts EXPERIENCES GAINED:
• Experience in manage one program from the very beginning until it reached the goals • Excellent communication, presentation and negotiation skills. Achievement : - Launching The International Academy, attended by 12 Press, 56 schools, 76 principals from all over Indonesia and 100 students (October, 2010)
- Increased the sales up to 110 % in one year (2011-2012)
EF Education FirstBusiness Development Manager
Apr. 2005 - Jul. 2010JakartaResponsible for managing all the Public Relations programs (Media Relations, Events/Sponsorships and Internal Communication) and developing marketing and promotion activities to build a new relations and maintaining currently relation to achieve the goal of EF Education in Indonesia and aimed at building a good corporate image to contribute in achieving company’s success. • Develop strategic promotion activities
• Drive the creative development, analysis and testing effort for all promotion programs. • Developing Market research through contacting the key person of our markets at the schools, universities and companies
• Maintaining Relation and Planning for Marketing Activities at EF English First Schools in Indonesia (27 schools in Jakarta and 20 schools outside Jakarta) -Reporting to Country Manager of EF Education , Indonesia EXPERIENCES GAINED: • Experience in selling intangible/conceptual products/services for the social economy A and A Plus Customer • Skilled in use of internet, software applications including PowerPoint, Word and Excel and use the CRM System • Excellent oral and written communication skills and consultation skill
• Knowledge of International marketing strategy and experiences. ACCOMPLISHMENT:
- Selected as 'EF Most Valuable Person 2005-2006'
-Selected as one of the participants for Training and Development Program for Asia Pacific Valuable Staffs in Hong Kong, April 2007. - Selected as one of two participants from Indonesia for Leadership Training for Asia Pacific EF Manager in Bangkok September 2008. - Selected as an “EF Superstar: Motivator for Others” in Kick Off Meeting in EF Indonesia, October 2008. - Selected as an “EF The Most Valuable Person 2009 – 2010. - Reach the Sales Goal 3 in 3 years in a row for the Homestay Program
IEP College - RMIT Campus in Jakarta for Foundation & Advanced DiplomaMarketing Manager
Jul. 2003 - Feb. 2005Indonesialead Marketing Department to achieve the goal of IEP by: - Develop strategic marketing objectives - Manage Marketing Programs and budgets
- Create and Manage all kinds of Marketing Campaigns
- Monitoring Competitive activity and identify customers needs and trend by doing quarterly SWOT Analysis
- Establish Pricing Strategy and Product Positioning Reported to The President Director Notes : Due to my achievement in my jobs, I had an opportunity to have training in Australia (Melbourne and Tasmania). This training has developed my knowledge in International Marketing Area. I also have been assigned to realize an Articulation Agreement between my institution and the partners in Australia (RMIT University, Melbourne and University of Tasmania, Tasmania), together with the Academic Director.
International Education ProgramMarketing and Promotion Coordinator
Jul. 2001 - Jul. 2003responsible for IEP College Marketing and Promotion Activities in doing PR and Promotion Programs
International Education ProgramCustomer Service
Feb. 2001 - Jun. 2001College students recruitment and consultation session Giving consultation regarding IEP College Programs offered Giving personal advise to customers, Internal Students and parents as well regarding study overseas Assisting students and parents in entering overseas study; under Marketing Department - responsible in handling customers needs
Social and Charity activity of Youth Catholic AssociationCoordinator
Jan. 1998 - Jan. 2000Founder of Mandarin Course to raising the fund for Youth Chatolic Organization
DIV ClanAssistant for General Manager - Public Relation Officer
Jan. 1997 - Jan. 1999responsible in scheduling any events from the clients and contacting the participants of the events. Approaching and marketing executive to the Prospective Client. Maintaining relationship with both existing clients and candidates.
McDonald's CorporationTeam Manager
Jan. 1997 - Jan. 1998Team Manager for McCheers (Cheerleading Team of McDonald's Indonesia) - responsible in maintaining the quality of performances of McCheers Indonesia. Preparing a performance of McCheers for every new outlet of McDonald's in Indonesia Manage 18 cheerleaders consist of various students from various schools and cheerleaders club in JaBoTaBek. Manage performance and training schedule
PECI OrganizationPublic Relation and Secretary
Jan. 1996 - Jan. 1999Build connection with all parties related to our activities. Arranging meeting and as a person contact of any event that PECI held.
St. AnthonySenior High School
Jan. 1993 - Jan. 1996Study high School
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