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•	Installed, configured, and managed virtualized environments based on VMware vSphere and Hyper-V platforms.
•	Designed, implemented, and optimized LAN/WAN networks, routing, switching, and wireless solutions.
•	Diagnosed and resolved technical issues related to server hardware, software applications, operating systems, and peripherals.
•	Managed backup and disaster recovery processes using Veeam, Veritas NetBackup, Commvault and Azure Site Recovery.
•	Utilized monitoring tools such as GLPI, Zabbix, PRTG, Nagios to proactively detect and resolve system issues.
•	Developed scripts using PowerShell, Python, JavaScript, HTML, and CSS languages to automate repetitive tasks and improve efficiency.
•	Contributed to team effort by accomplishing related duties as needed.

IT Infrastructure and Networks Technician

•	Administered Windows Server 2012R2, 2016, and 2019 environments, including Active Directory, Group Policy, DHCP, and DNS.
•	Coordinated and executed regular backups, restores, and disaster recovery drills.
•	Troubleshot and resolved end-user issues related to desktops, laptops, mobile devices, printers, scanners, and other peripherals.
•	Documented standard operating procedures, policies, and guidelines.

Technician Support

IT TECHNICIAN

United States

India

South Africa

Startup Founder

Business Owner

Fullstack Software Engineer

Product manager

fullstack developer

Software developper

Gerente Adm Financeiro

Content Manager

ISO Expert

Architect

Live operation

Work From Home

IT Recruiter & Career Development

Business consultant

IT Security Specialist

Executive

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Esther